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We are using the 2 app SDKs. How to trigger a email template response?



Posted Nov 05, 2024

The team have deployed the SDK across iOS and Android but I cannot figure out what we need to do to trigger a notification email back to the user that we have received their enquiry.

Any help?

 

Cheers,

Cal. 


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1 comment

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Erica Girges

Zendesk Developer Advocacy

Hi Cal, you can actually just configure this in the Admin center under Responses. Hope this helps!

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