Recent searches


No recent searches

Allow the choice of units on time columns in reports



Posted Nov 14, 2024

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences)
At least for the scheduled hours field, the total time is automatically converted into the highest unit possible. For instance: 25.5 hours would be shown as 1d 1h 30m.

 

This doesn't always make sense, and it can make the report harder to read, since some values are in hours, and some in days. I'd like the option to pick what unit / format a time column in a report will appear as e.g. 25.5 hours is shown as 25.5 hours, so it can be compared to 23 and 30.25 hours, for instance, rather than 1d 1h 30m, 23h, and 1d 6h 15m.
 

What problem do you see this solving? (1-2 sentences) 

Easier reading, comprehension, and comparison of time totals in reports, especially when exported - a consistent decimalised unit.
 

When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)

It's not the biggest problem, but a feature that allowed the choice of unit format would be a QOL improvement for those reading reports.


Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)

There's not an easy workaround - it's just harder to read some time columns that cross time unit boundaries.
 

What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)

Any time column would allow a format to be picked just for that column, like you might have for a spreadsheet.


0

1

1 comment

image avatar

Emily Reidy

Community Product Feedback Specialist

Hey Gary,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post