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Month-over-month
Posted Nov 26, 2024
Hello! I have a table with two columns: tickets created this month and tickets created last month. I want to calculate the percentual Month over month difference. I did this using a result metric calculation and it worked! But when I added it to my dashboard - that has a time filter - the report crashed. My understanding is that the time filter on the dashboard does not affect the metrics on the result metric calculation and that's why it happens. Do you have any idea on how to fix the issue or another path I could take to calculate MoM?
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1 comment
Amie Brennan
Heya,
Here's how I would create this report referencing my screenshots.
NOTE: This data is from my test account, but this report is reporting correctly.
Final result
Hope this helps. :)
Best,
Amie
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