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Email Set up



Posted Nov 28, 2024

Hi...Am having a challenge in removing my earlier email id in Zendesk Sell. I would like all my emails to go to my new one and reflect as To address. Unfortunately,  it doesn't.  In the settings, communication channels, the old email is still present. How to remove this? I tried in edit profile and removed the old email. It still reflects in communication channel under email. Thanks.


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