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社区中有新的帖子更新,如何触发事件



Posted Dec 20, 2024

我们有这样一个需求:当社区中有新的帖子创建,通过API/Webhook的方式发送某个APP的群组中。

看了目前的功能,只有工单可以这样,帖子不可以,是这样吗?


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Emily Reidy

Community Product Feedback Specialist

Translated request to English (used with Google Translate - please excuse any errors):
When a new post is created in the Community, it is sent to a certain APP group through API/Webhook.
 
After looking at the current functions, only work orders can do this, not posts, is that right?
 
Translated response (again, using Google Translate - please excuse any errors):
 
嘿奧斯卡,
 
感謝您抽出寶貴時間向我們提供回饋。這已記錄下來供我們的 PM 團隊審核。對於可能對此功能請求感興趣的其他人,請透過投票支持此貼文和/或將您的用例添加到下面的評論中來添加您的支援。再次感謝您!

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Oscar  你好:

Zendesk 的 Webhook有種種不同的事件能引發一個API Request,包含社區貼文的建立。可以用此鏈結參考所有的事件種類(只有英文版)。也幫你貼我的Zendesk帳號相關的Webhook 介面的截圖。希望能夠幫到你,如果還有問題,免客氣!

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