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Dutch is not working as expected

Answered


Posted Dec 24, 2024

Hi,

https://support.zendesk.com/hc/en-us/articles/8518285222682-Announcing-Average-Wait-Time-message-in-all-languages-supported-by-Talk

I was really pleased with this change initially. However, when we started using it, the translation of the queue waiting time appeared inconsistent, combining Dutch and English. This did not meet the quality standards we aim to present to our customers.


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Official

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Widson Reis

Zendesk Product Manager

Hi Guido,

 

This is a bug that is being addressed by our team. Rest assured, this will be fixed asap.

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Emily Reidy

Community Product Feedback Specialist

Hey Guido,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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