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Custom roles access to set product access and assign roles for all team members in Support



Posted Jan 07, 2025

It would be beneficial if we could decide to include or exclude access to set product access and assign roles for all team members in Support in the roles we create in Zendesk, and not for Admin only.


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Shawna James

Community Product Feedback Specialist

Hello Erinea, thank you for taking the time to provide us with your feedback.
 
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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