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Product Feedback: Option "End session" in Messaging to be enabled per brand



Posted Jan 10, 2025

Hi Team,

 

We are currently looking into implementing the “End Session” feature for Messaging. However, we noticed that when enabled, the feature is activated at the instance level and not per brand.

 

By making it per brand, we will have more granular control, which is something Admins should always have for every new functionality that is released. 

 

We are not currently directly affected by the lack of this functionality. However, in the future, should stakeholders want this feature enabled on one brand and not the other for one reason or another, we would like to have this as an option.

 

The ideal solution would be to simply have a toggle for brands when “End Session” is enabled.


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Shawna James

Community Product Feedback Specialist

Hey Atanas,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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