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Add hostnames for the IP address allowlisting feature,



Posted Jan 28, 2025

We're trying to implement IP allowlisting but some vendors that interact with Zendesk don't have static IP addresses, rather they have host names.  This is preventing us from using the IP allowlisting feature as we'd be blocking our own business critical applications.


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Shawna James

Community Product Feedback Specialist

Hello Matthew, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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