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Replies via Messaging



Posted Jan 29, 2025

I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I've been told to use Conversations API or Messaging API but I can't find references for neither. 


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Erica Girges

Zendesk Developer Advocacy

Hi Yvan, 
 
It sounds like this might be a good fit for using a webhook. 
 
You can check out our docs for using one here.

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