Recent searches


No recent searches

Winter '24/25 - Product Spotlight



image avatar

Jeremy Korman

Zendesk Product Marketing

Posted Jan 30, 2025

Hello Zendesk Users,

We're excited to highlight brand new capabilities that we've recently released.  In this edition, we have 5 demo videos covering:

  1. Copilot similar tickets: Help agents find similar tickets faster 
  2. Department spaces: Segment access to tickets by brand or department
  3. Performance overview dashboard for AI agents
  4. AI agents for voice: Automate voice support (Powered by PolyAI)
  5. Simultaneous chats for customers: Multi-conversation messaging

Check out all the videos on the YouTube playlist to see these capabilities in action 📹 🤓


0

0

0 comments

Please sign in to leave a comment.

Didn't find what you're looking for?

New post