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Rename messaging conversations



Posted Feb 05, 2025

Would it be possible to customize the conversation titles in the messaging widget when the multi-conversation feature is enabled?


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Onur Okutan

Zendesk Product Manager

Hi Emilie, thanks for reaching out. Yes, it is possible to customize conversation titles. Please see here for details, and let us know if you need any further support!

 

Regards,

Onur

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