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Additional improvements related to the 'Redaction Suggestion' feature



Posted Feb 05, 2025

Additional improvements related to the 'Redaction Suggestion' feature

 

1. Personal information other than email address should also be masked (resident registration number, credit card, etc.)

- Since it is not currently applied as a Korean standard, it should be improved so that the format can be specified by the admin.

2. Because Redactable personal information is currently being proposed and the agent has to manually redact,

Need to improve so that personal information redacting itself can be automatically

3. You should be able to apply that feature on the chat (Messaging) channel


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Shawna James

Community Product Feedback Specialist

Hello there,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template. I see you've engaged quite a bit in the forums this week so I will offer this suggestion here and look forward to seeing more detail from your posts in the future!
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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