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Custom Translation of Options in Bot Builder
Posted Apr 03, 2025
Hi,
Currently the bot builder for AI agents allows only for manual translation of messages, but not options presented to the customers. After checking with Support, it appears there's no other way to provide translations for those strings.
This is a considerable issue, especially when options include product or feature names that should never be translated. Not to mention, the automatic translations are frequently inaccurate.
Is there an ETA for implementing this feature? Or at least a workaround that could serve as a temporary solution?
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1 comment
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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