Approval Triggers
Zendesk Luminary
Posted Apr 08, 2025
Allowing tickets to be updated via triggers based on approvals. For example a ticket being placed on hold and re-opening when approval has been updated.
0
1
Posted Apr 08, 2025
Allowing tickets to be updated via triggers based on approvals. For example a ticket being placed on hold and re-opening when approval has been updated.
0
1 comment
Rahul Narsinghani
Hi Daniel,
This can be achieved using Triggers and there is a condition to use Ticket. approval Status field and Action can be to Update the Ticket Status.
1
Sign in to leave a comment.