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Feedback - Apps and integrations (Platform)
Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).
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Hi all! We have a channel in Slack where we have the Slack integration posting for new tickets. We would also like to t...
Posted Jun 16, 2022 · Joel Watson
22
Followers
17
Votes
25
Comments
For context: we have a large team and completely separate support and sales ops functions. We utilise the existing Sales...
Posted Oct 08, 2024 · Alastair Adams (US)
3
Followers
2
Votes
2
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Sep 27, 2024 · Bobby Koch
2
Followers
1
Vote
1
Comment
I was trying to install https://www.zendesk.com/marketplace/apps/support/246381/plantt, however, it looks like this app...
Posted Oct 01, 2024 · White Hat
1
Follower
1
Vote
1
Comment
Description/Use Cases: From the ticket creation UI in Slack that sends the ticket to Zendesk. There is a need to have mo...
Posted Dec 08, 2023 · Manny
6
Followers
6
Votes
4
Comments
Current SCIM implementation does not remove the agent license automatically. This is a major hassle as we now periodical...
Posted May 10, 2022 · Frank Weigel
11
Followers
5
Votes
5
Comments
The listed workaround was “Use Support placeholders to add account information by following these instructions", but the...
Posted Sep 04, 2024 · Alan Holmes
2
Followers
0
Votes
3
Comments
I have created a Custom app in the Zendesk Application, I want to add allow-modals within the sandbox attribute of the i...
Posted Nov 07, 2022 · Pratick Saha
5
Followers
1
Vote
2
Comments
Team, We have multiple Zendesk instances across our company's ecosystem that we would like to connect into our "home" J...
Posted Aug 12, 2021 · Zansm
2
Followers
2
Votes
1
Comment
Wir nutzen die Out Of Office App und aktuell kommen sich die beiden Einstellungen in die Quere. Denn wenn ein Agent OOO ...
Posted Aug 20, 2024 · Stephanie Schober
0
Followers
0
Votes
0
Comments