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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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Hi all! We have a channel in Slack where we have the Slack integration posting for new tickets. We would also like to t...

Posted Jun 16, 2022 · Joel Watson

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For context: we have a large team and completely separate support and sales ops functions. We utilise the existing Sales...

Posted Oct 08, 2024 · Alastair Adams (US)

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Sep 27, 2024 · Bobby Koch

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 I was trying to install https://www.zendesk.com/marketplace/apps/support/246381/plantt, however, it looks like this app...

Posted Oct 01, 2024 · White Hat

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Description/Use Cases: From the ticket creation UI in Slack that sends the ticket to Zendesk. There is a need to have mo...

Posted Dec 08, 2023 · Manny

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6

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Current SCIM implementation does not remove the agent license automatically. This is a major hassle as we now periodical...

Posted May 10, 2022 · Frank Weigel

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The listed workaround was “Use Support placeholders to add account information by following these instructions", but the...

Posted Sep 04, 2024 · Alan Holmes

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I have created a Custom app in the Zendesk Application, I want to add allow-modals within the sandbox attribute of the i...

Posted Nov 07, 2022 · Pratick Saha

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Team, We have multiple Zendesk instances across our company's ecosystem that we would like to connect into our "home" J...

Posted Aug 12, 2021 · Zansm

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2

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Wir nutzen die Out Of Office App und aktuell kommen sich die beiden Einstellungen in die Quere. Denn wenn ein Agent OOO ...

Posted Aug 20, 2024 · Stephanie Schober

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