Tips from users - Zendesk Suite
New postFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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The ultimate checklist to optimize your Zendesk Pinned Featured1 vote 7 comments
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Guide community tips for Help Center Pinned2 votes 146 comments
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Tip: Keep Yourself SANE By Organizing Your Triggers Pinned Featured3 votes 11 comments
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Requiring a ticket attachment if a particular dropdown option is selected0 votes 42 comments
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Restricting Satisfaction Surveys by Date0 votes 43 comments
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Push notifications from Zendesk to Slack6 votes 38 comments
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Tip: How to make a Table Of Contents (TOC) For Article Template2 votes 38 comments
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TIP: Account Settings Are Now In Admin Center0 votes 0 comments
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TIP: keep Admin Center on the same tab with this new app3 votes 1 comment
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Google Analytics: Universal Analytics will be going away 20231 vote 1 comment
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Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!-3 votes 0 comments
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Put your review generation on auto pilot with Zendesk CSAT & Automations2 votes 1 comment
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How to recreate the Insights CSAT dashboard in Explore1 vote 12 comments
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How to “Pause” the Next Response SLA Target on Tickets0 votes 0 comments
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Using SLAs with different timezones, contracts and business hours0 votes 7 comments
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Dealing with SLA blind spots3 votes 2 comments
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[Gather] Adding agent badge in Communities0 votes 54 comments
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Support tip: Highlight added and removed tags in Ticket Events view0 votes 4 comments
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Trigger recipe: Set priority based on keywords in incoming tickets0 votes 4 comments
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Tip: Support Trigger Configuration & Group Routing for Messaging1 vote 2 comments
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Workaround for Auto-Assigned Tickets for Out of Office Agents!0 votes 5 comments
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Getting Started With Messaging, Flow Builder and Intelligent Customer Engagement Featured0 votes 0 comments
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Tip: Agent Workspace: Chat Dashboard View4 votes 4 comments
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Tip: How to Show Popular Search Topics in Guide (HC) Featured3 votes 3 comments