Tips from users - Zendesk Suite

Find tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.

Request feedback after negative article vote
- Tal Admon
- April 13, 2017 17:11
1 vote 27 comments
How to show article labels as tags on articles
- Jacob the Moderator
- Community Moderator
- March 30, 2017 09:28
0 votes 17 comments
Easy HTML5 Details Accordion Sections in Articles
- Sean Cuevas
- March 24, 2017 16:33
0 votes 19 comments
Copenhagen Theme - Home Page Accordions
- ModeratorWes
- March 03, 2017 14:51
0 votes 65 comments
How to put all sections and articles on home page
- Vlad
- Community Moderator
- February 23, 2017 12:50
1 vote 22 comments
Per Ticket, User, or Organization Notification Opt Out
- Dan Cooper
- Community Moderator
- February 10, 2017 20:59
0 votes 5 comments
How emojis will rock your Zendesk 😎😍
- Andreas Schuster
- January 25, 2017 21:45
0 votes 15 comments
How to create an auto reply for Facebook
- Andreas Schuster
- January 25, 2017 20:46
0 votes 31 comments
Using SLAs with different timezones, contracts and business hours
- Mark Powell
- January 16, 2017 12:15
0 votes 7 comments
Holiday auto-responses made easy
- Liz Rosen
- January 13, 2017 01:15
1 vote 14 comments
Out of hours response
- James Watson
- January 12, 2017 14:12
0 votes 5 comments
Automatically send reminders for pending tickets and close if no response
- Elizabeth Toy
- January 11, 2017 23:16
0 votes 11 comments
Remind agents to call the customer before posting the 5th reply
- Support Dimona
- January 11, 2017 20:42
0 votes 4 comments
Send notifications to Slack
- Arturo Moral Santiago
- January 11, 2017 19:06
0 votes 31 comments
Tip: Get desktop/browser notifications for new/changed tickets
- Ondřej Gazda
- November 29, 2016 13:20
0 votes 18 comments
Temporary high contrast styling for ticket tabs
- Andrew J
- Community Moderator
- November 02, 2016 20:11
0 votes 3 comments
Auto CC user(s) on Condition (Ticket Create)
- Pierre Merrien
- September 12, 2016 11:33
0 votes 29 comments
Reducing Satisfaction Surveys
- Graeme Carmichael
- Community Moderator
- August 30, 2016 10:08
0 votes 2 comments
Create a Table of Contents automatically
- Nicolas Galluzzo
- August 18, 2016 22:56
3 votes 55 comments
Up-spec your C-Sat with Mr. Smiley and Mr. Sad!
- Andrew J
- Community Moderator
- July 18, 2016 05:02
1 vote 54 comments
Allow only signed-in users to submit a ticket
- Diziana
- June 30, 2016 10:36
0 votes 10 comments
Import your Zendesk Customer Service Data into your Data Warehouse
- Permanently deleted user
- June 22, 2016 10:45
0 votes 3 comments
Making light agents more useful
- Sparkly
- Community Moderator
- May 12, 2016 22:15
0 votes 8 comments
Back up your Help Center articles at the click of a button!
- Felix Stubner
- June 09, 2023 22:17
- Edited
3 votes 226 comments
Deleted your Help Center content? Not to worry!
- Felix Stubner
- May 06, 2016 14:38
0 votes 6 comments
Removing ALL CCs from a ticket via a Trigger/Target
- Andrew J
- Community Moderator
- May 01, 2016 21:02
0 votes 29 comments
Video background on Category Page
- Tal Admon
- March 30, 2016 13:33
0 votes 2 comments
How to add tabs to your Help Center home page
- Tal Admon
- March 08, 2016 00:21
0 votes 5 comments
List all articles for each section(s) on the same category page
- Diziana
- February 16, 2016 05:30
0 votes 49 comments
Adding a notification banner to your Help Center v2
- ModeratorWes
- February 08, 2016 16:19
1 vote 281 comments

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