Feedback - Voice (Talk)
New postHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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IVR Menu - "Add Another" route button option0 votes 0 comments
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Zendesk Talk - Business Verification - Edit Button Planned0 votes 1 comment
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Talk - Transcription for Spanish language messages1 vote 1 comment
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Feature Request - Sound when Call is Connected Not planned0 votes 1 comment
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Assign texts to correct agent Answered0 votes 3 comments
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India number /Vietnam number Answered0 votes 1 comment
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Voicemails in IVR for specific extensions after live call is attempted Answered0 votes 1 comment
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Talk API properties update Answered0 votes 1 comment
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Call Triggers Planned0 votes 1 comment
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Display incoming call pop-up always on top Answered1 vote 1 comment
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Show prompt to last online Talk agent before signing out Not planned1 vote 2 comments
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India number Not planned0 votes 1 comment
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Per group/department scheduling Planned0 votes 2 comments
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Change default country pre-fix for callbacks in web widget1 vote 0 comments
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Auto Pause and Resume Call Recordings Feature0 votes 2 comments
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Enable or Disable Talk via API Completed0 votes 1 comment
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Talk metrics in local time1 vote 1 comment
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Talk Agent Status - Sort feature Planned2 votes 1 comment
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Zendesk Talk - Auto Log Off Agents Answered1 vote 2 comments
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Coach agents while on a call Answered0 votes 1 comment
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Calls drop out when accepting a callback request from 1300 number0 votes 4 comments
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Allow Admins to place/receive phone calls Answered0 votes 1 comment
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Logged in Time1 vote 1 comment
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Ability to toggle availability of Zednesk talk while in multiple groups Not planned1 vote 1 comment
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What's New at Zendesk: August 20210 votes 0 comments
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Zendesk Voice to Record Through Hold Not planned0 votes 7 comments
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Zendesk Talk Queue Visibility for Agents Answered0 votes 1 comment
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Zendesk Talk Ring Control Answered0 votes 4 comments