Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Need to have visibility on who hung up first Answered
- Benny Samuel
- January 27, 2022 21:21
18 votes 17 comments
Digital calls reporting, how to identify the digital line Answered
- Gerardo
- January 20, 2022 16:53
1 vote 3 comments
Digital calls, priorities calls routing Answered
- Gerardo
- January 18, 2022 09:15
2 votes 3 comments
Access to Phone Numbers that Abandon in IVR Answered
- Audrey Beukenkamp
- January 14, 2022 20:10
0 votes 2 comments
Feature request: route incoming calls for open tickets to the assigned agent Answered
- Adi Kasliwal
- January 13, 2022 14:11
7 votes 2 comments
Internal calling Zendesk Answered
- Huib Burmanje
- January 12, 2022 08:58
3 votes 3 comments
Users navigating away from the page during a digital line call Answered
- Alan Canode
- January 06, 2022 16:57
4 votes 1 comment
Play recording while caller is waiting in the queue Answered
- Alfredo Navarro
- December 17, 2021 14:35
3 votes 3 comments
Digital Line & Authenticated Users Answered
- Alan Canode
- January 31, 2022 23:53
- Edited
5 votes 3 comments
Phone volume low Answered
- Scott Mossman
- December 13, 2021 19:25
3 votes 2 comments
關於DPN帳戶密碼無法登入 Answered
- 瀅瀅許
- December 09, 2021 13:17
0 votes 1 comment
Online for certain groups only Answered
- Adrian Bishop
- December 08, 2021 13:19
2 votes 6 comments
Separate "Maximum queue size" per phone line Answered
- Tickster AB
- December 08, 2021 13:10
5 votes 1 comment
Group routing Answered
- Josef A
- December 01, 2021 05:13
2 votes 10 comments
IVR Menu - "Add Another" route button option Answered
- Amie Brennan
- November 23, 2021 03:47
0 votes 1 comment
Talk - Transcription for Spanish language messages Answered
- Vincent Tipaldo
- November 08, 2021 22:18
2 votes 2 comments
Assign texts to correct agent Answered
- Justin Near
- October 27, 2021 18:41
0 votes 3 comments
India number /Vietnam number Answered
- Mamantha
- October 27, 2021 00:53
0 votes 1 comment
Voicemails in IVR for specific extensions after live call is attempted Answered
- NOT A SITE
- October 19, 2021 23:43
0 votes 1 comment
Talk API properties update Answered
- Stefán Bjarni Hjaltested
- October 14, 2021 15:39
0 votes 1 comment
Display incoming call pop-up always on top Answered
- Cedric Easton
- October 11, 2021 07:02
2 votes 1 comment
Zendesk Talk - Call routing based on end user fields Answered
- Sebastian Jaeger
- October 01, 2021 12:26
3 votes 4 comments
Talk metrics in local time Answered
- Steve Barba
- September 09, 2021 16:56
1 vote 1 comment
Zendesk Talk - Auto Log Off Agents Answered
- Whitney Votaw
- September 04, 2021 05:59
4 votes 10 comments
Coach agents while on a call Answered
- Priscilla S
- August 31, 2021 17:44
3 votes 6 comments
Allow Admins to place/receive phone calls Answered
- Alyssa, Alpha Care Team
- August 26, 2021 00:53
0 votes 1 comment
Zendesk Talk Queue Visibility for Agents Answered
- Derek Preston
- August 18, 2021 15:13
0 votes 1 comment
Zendesk Talk Ring Control Answered
- Derek Preston
- August 18, 2021 15:07
3 votes 7 comments
Hotline issues Answered
- Jan
- August 18, 2021 08:52
0 votes 1 comment
Re-configure Live Calls View to also show incoming calls Answered
- Andrew Chu
- August 16, 2021 08:16
1 vote 2 comments

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