Feedback - Voice (Talk)
New postHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Digital calls, priorities calls routing1 vote 0 comments
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We don't need a Contributor0 votes 0 comments
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Access to Phone Numbers that Abandon in IVR0 votes 1 comment
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Assign default outbound call number to an agent0 votes 0 comments
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Internal calling Zendesk0 votes 1 comment
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Users navigating away from the page during a digital line call2 votes 0 comments
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Zendesk Talk- Can we get it added on Zapier? Not planned0 votes 1 comment
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Telecommunications Relay Service Not planned2 votes 1 comment
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Play recording while caller is waiting in the queue Answered2 votes 3 comments
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Feature Request - Count of Holds per Call Answered1 vote 1 comment
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Digital Line & Authenticated Users Answered2 votes 1 comment
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Phone volume low Answered1 vote 1 comment
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關於DPN帳戶密碼無法登入 Answered0 votes 1 comment
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Online for certain groups only Answered2 votes 3 comments
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Separate "Maximum queue size" per phone line1 vote 1 comment
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Group routing Answered2 votes 10 comments
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IVR Menu - "Add Another" route button option Answered0 votes 1 comment
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Zendesk Talk - Business Verification - Edit Button Planned0 votes 1 comment
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Talk - Transcription for Spanish language messages2 votes 1 comment
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Feature Request - Sound when Call is Connected Not planned2 votes 1 comment
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Assign texts to correct agent Answered0 votes 3 comments
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India number /Vietnam number Answered0 votes 1 comment
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Voicemails in IVR for specific extensions after live call is attempted Answered0 votes 1 comment
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Talk API properties update Answered0 votes 1 comment
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Call Triggers Planned0 votes 1 comment
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Display incoming call pop-up always on top Answered1 vote 1 comment
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Show prompt to last online Talk agent before signing out Not planned1 vote 2 comments