Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Don't Change Previous Note Content Answered
- Sara Ledger
- May 20, 2022 12:22
1 vote 2 comments
Notification sound at "conclusion" Answered
- Nicolás Méndez Andaur
- May 20, 2022 03:26
- Edited
1 vote 3 comments
Number used for outgoing calls from a ticket Answered
- Andreas Sobing
- May 19, 2022 10:56
1 vote 1 comment
Internal Notes Erased When Ending A Call Answered
- Michael Shay Hall
- May 16, 2022 22:11
0 votes 1 comment
Additional Wait greetings available to support individual IVR Routes Answered
- Robert Lehman
- May 12, 2022 14:36
0 votes 1 comment
Enable voicemail during operating hours, and disable for out of hours Answered
- Rina
- May 12, 2022 13:22
1 vote 1 comment
SMS Company Name, Logo Icon and Checkmark for iPhone/Smartphone Messaging Answered
- Will Y
- May 05, 2022 16:18
1 vote 1 comment
Zendesk Talk Console Answered
- Andreas Sobing
- April 28, 2022 11:04
0 votes 1 comment
Agent forwarding is limited to one phone number. Answered
- James Persson
- April 28, 2022 05:24
- Edited
0 votes 2 comments
Prioritize One Type of Call Over other calls within an IVR. Answered
- Robert Lehman
- April 21, 2022 20:41
1 vote 1 comment
Problemas auriculares bluetooth y talk Answered
- Guillermo Martinez
- April 20, 2022 17:15
0 votes 1 comment
Block Numbers via the API Answered
- Christopher Wooten
- March 30, 2022 13:52
1 vote 2 comments
Split audio for inbound call ringer and call audio Answered
- Rina
- March 30, 2022 13:43
1 vote 5 comments
Fix routing of calls for agents that miss or decline Answered
- Scheduling Manager
- March 23, 2022 22:58
8 votes 4 comments
Zendesk Talk Outbound Features Needed Answered
- Devin Chaloux
- March 12, 2022 16:33
3 votes 10 comments
Outbound Greeting prior to perspective caller connecting with agent Answered
- Ray
- March 11, 2022 18:45
- Edited
0 votes 1 comment
Enable different greetings for different times of the schedule Answered
- Annelisa Brown
- March 10, 2022 10:38
0 votes 2 comments
Pop up window appearing when incoming call , showing extra info for agents for that brand Answered
- Brecht Smit
- February 18, 2022 14:13
- Edited
1 vote 1 comment
Adding Talk to messaging Answered
- Mostafa Aref
- February 16, 2022 14:04
0 votes 1 comment
Queue Position number Answered
- Ian Hunt
- February 09, 2022 15:10
2 votes 3 comments
About the overflow call function of talk Answered
- ｲｴﾛｰｽﾀｰ
- February 02, 2022 01:21
0 votes 3 comments
Calls in Queue visibility limited to 50 - any workarounds? Answered
- Benny Samuel
- January 31, 2022 15:06
0 votes 1 comment
Digital calls reporting, how to identify the digital line Answered
- Gerardo
- January 20, 2022 16:53
1 vote 3 comments
Digital calls, priorities calls routing Answered
- Gerardo
- January 18, 2022 09:15
1 vote 3 comments
Access to Phone Numbers that Abandon in IVR Answered
- Audrey Beukenkamp
- January 14, 2022 20:10
0 votes 2 comments
Feature request: route incoming calls for open tickets to the assigned agent Answered
- Adi
- January 13, 2022 14:11
7 votes 2 comments
Internal calling Zendesk Answered
- Huib Burmanje
- January 12, 2022 08:58
2 votes 1 comment
Users navigating away from the page during a digital line call Answered
- Alan Canode
- January 06, 2022 16:57
2 votes 1 comment
Play recording while caller is waiting in the queue Answered
- Alfredo Navarro
- December 17, 2021 14:35
2 votes 3 comments
Feature Request - Count of Holds per Call Answered
- Dani
- December 16, 2021 13:11
- Edited
2 votes 1 comment

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