Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Talk AI Summarization issue Answered
- Sean Morrissey
- December 04, 2023 21:33
- Edited
0 votes 1 comment
SIP trunk integration Answered
- Aubin Gouthon
- November 24, 2023 18:21
0 votes 2 comments
Use Korean phone numbers in Korea Answered
- LG_CS.정보기획Part_최재홍
- November 24, 2023 05:49
0 votes 2 comments
'Are You Sure' When Declining Call Answered
- Nora
- November 17, 2023 15:39
1 vote 1 comment
Zendesk Talk Live Dashboard Access restriction - default access for agent role Answered
- Mario Ritz
- November 15, 2023 13:18
2 votes 2 comments
Pick Calls out of the Talk Queue Answered
- Katherine Magee
- November 14, 2023 21:28
1 vote 3 comments
Blind Transfers for Zendesk Talk Answered
- Brayden
- November 08, 2023 18:26
1 vote 2 comments
Product Feedback: Talk Overview reporting Answered
- Atanas Tomov
- November 07, 2023 16:06
0 votes 1 comment
Wait time metric for return call from a voicemail Answered
- Kenny Rohan
- November 04, 2023 16:34
- Edited
0 votes 3 comments
Create the Ability to not pop open Talk Tickets Answered
- Amelia French
- November 02, 2023 14:45
3 votes 4 comments
Italy mobile number Answered
- Amy Doherty
- October 31, 2023 13:35
0 votes 1 comment
Omnichannel Routing - Differenciate Incoming calls from Completed calls Answered
- Stéphanie Plavinet
- October 12, 2023 12:34
0 votes 1 comment
Ticket created via talk doen't use different ticket form instead of default Answered
- Gulzar Shikalgar
- October 12, 2023 06:11
0 votes 3 comments
Lack of Keyboard Support in Zendesk Talk Dialer Answered
- Denis Oskolkov
- October 06, 2023 09:33
2 votes 1 comment
Enable extract all incoming phone numbers Answered
- test_agent
- October 04, 2023 13:14
1 vote 5 comments
Display Call Length and Status time to ZenDesk Agent during call (Total Call Length, Hold Time, Available Time) Answered
- Gregory Ryan
- September 28, 2023 18:40
- Edited
1 vote 4 comments
Update the Talk Dashboard to account for all call outcomes Answered
- Dan R.
- Community Moderator
- September 26, 2023 21:23
6 votes 3 comments
Ringing tone Answered
- Mónica Fernández
- September 26, 2023 13:48
2 votes 2 comments
Tracking agent logged in time Answered
- Tanya Hills
- September 13, 2023 07:59
0 votes 2 comments
Voicemail treatment and reporting Answered
- Kenny Rohan
- September 11, 2023 16:23
1 vote 1 comment
Customize or remove text back confirmation greeting Answered
- Russell Up
- August 28, 2023 21:57
2 votes 1 comment
Allow call transfers or add a third party with a light agent never connected in Zendesk Answered
- Anne-Flore Caire
- August 28, 2023 08:01
1 vote 2 comments
Enabling use of two different phone numbers Answered
- Insurello - admin
- August 24, 2023 10:18
2 votes 4 comments
Call avoidance - agent refreshes browser when receiving an incoming call Answered
- Paul Cano
- August 18, 2023 17:45
1 vote 1 comment
ZD Talk to Create a Ticket in ZD even when call fails Answered
- Christie Newell
- August 09, 2023 14:13
5 votes 1 comment
Add simultaneous calling Answered
- Mathias Lakshøj-Hansen
- August 08, 2023 12:43
2 votes 3 comments
Agent statuses - a way to minimize list Answered
- Kenny Rohan
- August 05, 2023 17:43
1 vote 2 comments
Coming soon: IVR Keypress tagging with Omnichannel Routing Answered
- Rohan Gupta
- Zendesk Product Manager
- September 04, 2023 08:54
- Edited
4 votes 5 comments
Using overflow only outside of business hours Answered
- Coach Robin Patton
- July 27, 2023 13:28
- Edited
2 votes 1 comment
Product Feedback - Omnichannel calls routed to a view Answered
- Atanas Tomov
- July 27, 2023 08:22
3 votes 1 comment

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