Feedback - Voice (Talk)
New postHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Enabling Talk CSAT ratings over the phone0 votes 0 comments
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Ability to Test Talk Live with an Agent4 votes 0 comments
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Toggling Holds Between Multiple Calls on Talk0 votes 1 comment
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Change default country pre-fix for callbacks in web widget6 votes 5 comments
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Logged in Time1 vote 1 comment
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What's New at Zendesk: August 20210 votes 0 comments
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Options to remove Decline call button & keep the call to be in queue2 votes 3 comments
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What's New at Zendesk: May 20210 votes 0 comments
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Voicemail transcription languages0 votes 4 comments
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Mask customer's numbers0 votes 0 comments
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Outgoing ring tone too high2 votes 2 comments
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Customize Talk Widget fields to make mandatory4 votes 2 comments
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Scheduling Software For Outbound Phone Calls4 votes 2 comments
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Live Calls - Filtering By Group not Line on Talk Dashboard0 votes 1 comment
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Scheduling different vms to play at different times1 vote 0 comments
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Talk Widget is too weak for customization2 votes 0 comments
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Create the user profile ahead of when they call over internet0 votes 0 comments
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Talk integration with Support (mobile apps)4 votes 1 comment
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Inbound only call recording1 vote 2 comments
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Different Hold Time by brand (Talk)2 votes 2 comments
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Allow visibility into the phone queue27 votes 17 comments
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Increase ability to route calls to agents4 votes 2 comments
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Keeping Country Codes Permanent2 votes 0 comments