Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

It would be great if we could limit agent visibility for things like seeing other agents status on talk/chat Not planned
- Kevin Froleiks
- March 23, 2023 19:02
0 votes 1 comment
Disable reading back the number for callback request Not planned
- Cora Demeester
- March 13, 2023 08:17
4 votes 1 comment
Programmatically Act on Telephony Events / Agent Assist Not planned
- Alan Klein
- March 02, 2023 18:51
1 vote 1 comment
Zendesk Talk Integrated with Headset Hardware Not planned
- Sara Rothermel
- February 02, 2023 15:39
2 votes 1 comment
Receiving a call while on another call Not planned
- Andrew Sharp
- January 05, 2023 17:15
0 votes 2 comments
Talk - Visibility on who ended the call Not planned
- yanko.chakarov
- December 13, 2022 15:00
3 votes 2 comments
Zendesk talk: Viewing who disconnected the line on a call Not planned
- Christopher Powell
- September 20, 2022 20:43
4 votes 4 comments
Need to have visibility on who hung up first Not planned
- Benny Samuel
- January 27, 2022 21:21
15 votes 17 comments
Restrict Talk lines to specific groups Not planned
- Nathalie F.
- January 24, 2022 07:15
4 votes 2 comments
Assign default outbound call number to an agent Not planned
- Annelisa Brown
- January 13, 2022 15:25
6 votes 4 comments
Zendesk Talk- Can we get it added on Zapier? Not planned
- Wil Nix
- December 30, 2021 18:57
0 votes 1 comment
Telecommunications Relay Service Not planned
- Arun Krishnan
- December 23, 2021 18:52
2 votes 2 comments
Feature Request - Count of Holds per Call Not planned
- Dani
- December 16, 2021 13:11
- Edited
3 votes 2 comments
Feature Request - Sound when Call is Connected Not planned
- Nuna Baby Essentials
- November 04, 2021 10:24
3 votes 3 comments
Show prompt to last online Talk agent before signing out Not planned
- Cedric Easton
- October 05, 2021 14:30
2 votes 2 comments
India number Not planned
- Mamantha
- September 28, 2021 08:07
0 votes 2 comments
Auto Pause and Resume Call Recordings Feature Not planned
- Kara G
- September 20, 2021 03:32
0 votes 2 comments
Calls drop out when accepting a callback request from 1300 number Not planned
- Sacha Korchinski
- August 26, 2021 01:38
0 votes 7 comments
Ability to toggle availability of Zednesk talk while in multiple groups Not planned
- Austin Beck
- August 24, 2021 17:18
2 votes 1 comment
Zendesk Voice to Record Through Hold Not planned
- Dan McGrail
- August 19, 2021 19:40
0 votes 7 comments
Feature Request: Ability to Customize the Callback Options Menu Not planned
- annie.wu
- July 15, 2021 16:20
1 vote 2 comments
Set the default number based by the Group Not planned
- Oliver Cyples
- June 29, 2021 13:27
2 votes 2 comments
Zendesk Talk with Video Option Not planned
- Shiva Sesham
- June 18, 2021 07:46
5 votes 4 comments
Disable recording for overflow calls Not planned
- Travel Syndication Technology
- June 09, 2021 17:06
2 votes 1 comment
New Feature Request! Multibrand- Toggle between groups Not planned
- Jenna Marchant
- May 17, 2021 22:04
2 votes 2 comments
Quick Call Function picks randomly numbers for Outbound call Not planned
- Christoph Kutz
- January 04, 2021 14:06
5 votes 2 comments
Ability to indicate phone type (mobile or landline) Not planned
- Hisham Al-Shurafa
- November 25, 2020 19:07
2 votes 3 comments

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