Feedback - Voice (Talk)
New postHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
-
Bulk download call recordings Not planned0 votes 1 comment
-
It would be great if we could limit agent visibility for things like seeing other agents status on talk/chat Not planned0 votes 1 comment
-
Disable reading back the number for callback request Not planned4 votes 1 comment
-
Programmatically Act on Telephony Events / Agent Assist Not planned1 vote 1 comment
-
Zendesk Talk Integrated with Headset Hardware Not planned2 votes 1 comment
-
Receiving a call while on another call Not planned0 votes 2 comments
-
Talk - Visibility on who ended the call Not planned4 votes 3 comments
-
Zendesk talk: Viewing who disconnected the line on a call Not planned5 votes 4 comments
-
Zendesk Talk- Can we get it added on Zapier? Not planned0 votes 1 comment
-
Telecommunications Relay Service Not planned2 votes 2 comments
-
Feature Request - Count of Holds per Call Not planned3 votes 2 comments
-
Feature Request - Sound when Call is Connected Not planned3 votes 3 comments
-
Show prompt to last online Talk agent before signing out Not planned2 votes 2 comments
-
India number Not planned0 votes 5 comments
-
Auto Pause and Resume Call Recordings Feature Not planned0 votes 2 comments
-
Calls drop out when accepting a callback request from 1300 number Not planned0 votes 8 comments
-
Ability to toggle availability of Zednesk talk while in multiple groups Not planned2 votes 1 comment
-
Zendesk Voice to Record Through Hold Not planned0 votes 7 comments
-
Feature Request: Ability to Customize the Callback Options Menu Not planned1 vote 2 comments
-
Set the default number based by the Group Not planned3 votes 3 comments
-
Zendesk Talk with Video Option Not planned5 votes 4 comments
-
Disable recording for overflow calls Not planned2 votes 1 comment
-
New Feature Request! Multibrand- Toggle between groups Not planned2 votes 2 comments
-
Talk integration with Support (mobile apps) Not planned4 votes 3 comments
-
Quick Call Function picks randomly numbers for Outbound call Not planned5 votes 2 comments
-
Ability to indicate phone type (mobile or landline) Not planned2 votes 3 comments