Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Feature request: route incoming calls for open tickets to the assigned agent Answered
- Adi
- January 13, 2022 14:11
7 votes 2 comments
Internal calling Zendesk Answered
- Huib Burmanje
- January 12, 2022 08:58
2 votes 1 comment
Users navigating away from the page during a digital line call Answered
- Alan Canode
- January 06, 2022 16:57
2 votes 1 comment
Zendesk Talk- Can we get it added on Zapier? Not planned
- Wil Nix
- December 30, 2021 18:57
0 votes 1 comment
Telecommunications Relay Service Not planned
- Arun Krishnan
- December 23, 2021 18:52
2 votes 1 comment
Play recording while caller is waiting in the queue Answered
- Alfredo Navarro
- December 17, 2021 14:35
3 votes 3 comments
Feature Request - Count of Holds per Call Answered
- Dani
- December 16, 2021 13:11
- Edited
2 votes 1 comment
Digital Line & Authenticated Users Answered
- Alan Canode
- January 31, 2022 23:53
- Edited
2 votes 1 comment
Phone volume low Answered
- Scott Mossman
- December 13, 2021 19:25
2 votes 2 comments
關於DPN帳戶密碼無法登入 Answered
- 瀅瀅許
- December 09, 2021 13:17
0 votes 1 comment
Online for certain groups only Answered
- Adrian Bishop
- December 08, 2021 13:19
2 votes 6 comments
Separate "Maximum queue size" per phone line Answered
- Tickster AB
- December 08, 2021 13:10
3 votes 1 comment
Group routing Answered
- Josef A
- December 01, 2021 05:13
2 votes 10 comments
IVR Menu - "Add Another" route button option Answered
- Amie Brennan
- November 23, 2021 03:47
0 votes 1 comment
Zendesk Talk - Business Verification - Edit Button Planned
- Donald Fontanilla
- November 10, 2021 06:46
0 votes 3 comments
Talk - Transcription for Spanish language messages Answered
- Vincent Tipaldo
- November 08, 2021 22:18
2 votes 2 comments
Feature Request - Sound when Call is Connected Not planned
- Jon Snow
- November 04, 2021 10:24
2 votes 1 comment
Assign texts to correct agent Answered
- Justin Near
- October 27, 2021 18:41
0 votes 3 comments
India number /Vietnam number Answered
- Mamantha
- October 27, 2021 00:53
0 votes 1 comment
Voicemails in IVR for specific extensions after live call is attempted Answered
- NOT A SITE
- October 19, 2021 23:43
0 votes 1 comment
Talk API properties update Answered
- Stefán Bjarni Hjaltested
- October 14, 2021 15:39
0 votes 1 comment
Call Triggers Planned
- Abhishek Vijay
- October 11, 2021 17:28
0 votes 2 comments
Display incoming call pop-up always on top Answered
- Cedric Easton
- October 11, 2021 07:02
1 vote 1 comment
Show prompt to last online Talk agent before signing out Not planned
- Cedric Easton
- October 05, 2021 14:30
1 vote 2 comments
India number Not planned
- Mamantha
- September 28, 2021 08:07
0 votes 1 comment
Per group/department scheduling Planned
- Ben
- September 24, 2021 14:03
0 votes 2 comments
Change default country pre-fix for callbacks in web widget
- Charlie Eriksson
- September 24, 2021 13:19
5 votes 4 comments
Auto Pause and Resume Call Recordings Feature Not planned
- Kara Glover
- September 20, 2021 03:32
0 votes 2 comments
Enable or Disable Talk via API Completed
- Timothy Pisarski
- September 09, 2021 18:41
0 votes 1 comment
Talk metrics in local time Answered
- Steve Barba
- September 09, 2021 16:56
1 vote 1 comment

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