Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Number used for outgoing calls from a ticket Answered
- Andreas Sobing
- May 19, 2022 10:56
2 votes 3 comments
Internal Notes Erased When Ending A Call Answered
- Michael Shay Hall
- May 16, 2022 22:11
0 votes 1 comment
Additional Wait greetings available to support individual IVR Routes Answered
- Robert Lehman
- May 12, 2022 14:36
0 votes 1 comment
Enable voicemail during operating hours, and disable for out of hours Answered
- Rina
- May 12, 2022 13:22
1 vote 1 comment
Ability to Test Talk Live with an Agent
- Sydney Neubauer
- May 11, 2022 19:00
3 votes 0 comments
Easier way to review text (sms) history Planned
- Tyler Comfort
- May 11, 2022 16:40
1 vote 3 comments
SMS Company Name, Logo Icon and Checkmark for iPhone/Smartphone Messaging Answered
- Will Y
- May 05, 2022 16:18
1 vote 1 comment
Zendesk Talk Console Answered
- Andreas Sobing
- April 28, 2022 11:04
0 votes 1 comment
Agent forwarding is limited to one phone number. Answered
- James Persson
- April 28, 2022 05:24
- Edited
0 votes 2 comments
Prioritize One Type of Call Over other calls within an IVR. Answered
- Robert Lehman
- April 21, 2022 20:41
3 votes 1 comment
Problemas auriculares bluetooth y talk Answered
- Guillermo Martinez
- April 20, 2022 17:15
0 votes 1 comment
Block Numbers via the API Answered
- Christopher Wooten
- March 30, 2022 13:52
1 vote 2 comments
Split audio for inbound call ringer and call audio Answered
- Rina
- March 30, 2022 13:43
2 votes 5 comments
Fix routing of calls for agents that miss or decline Answered
- Scheduling Manager
- March 23, 2022 22:58
10 votes 6 comments
Zendesk Talk Outbound Features Needed Answered
- Devin Chaloux
- March 12, 2022 16:33
3 votes 10 comments
Outbound Greeting prior to perspective caller connecting with agent Answered
- Ray
- March 11, 2022 18:45
- Edited
0 votes 1 comment
Enable different greetings for different times of the schedule Answered
- Annelisa Brown
- March 10, 2022 10:38
0 votes 2 comments
Pop up window appearing when incoming call , showing extra info for agents for that brand Answered
- Brecht Smit
- February 18, 2022 14:13
- Edited
3 votes 2 comments
Adding Talk to messaging Answered
- Mostafa Aref
- February 16, 2022 14:04
0 votes 1 comment
Queue Position number Answered
- Ian Hunt
- February 09, 2022 15:10
5 votes 4 comments
About the overflow call function of talk Answered
- ｲｴﾛｰｽﾀｰ
- February 02, 2022 01:21
0 votes 3 comments
Calls in Queue visibility limited to 50 - any workarounds? Answered
- Benny Samuel
- January 31, 2022 15:06
0 votes 1 comment
Schedule intervals in 15 mins Completed
- Annelisa Brown
- January 28, 2022 10:43
1 vote 3 comments
Need to have visibility on who hung up first Not planned
- Benny Samuel
- January 27, 2022 21:21
11 votes 8 comments
Restrict Talk lines to specific groups Not planned
- Nathalie F.
- January 24, 2022 07:15
3 votes 1 comment
Digital calls reporting, how to identify the digital line Answered
- Gerardo
- January 20, 2022 16:53
1 vote 3 comments
Toggling Holds Between Multiple Calls on Talk
- Tony Villi
- January 18, 2022 19:15
0 votes 1 comment
Digital calls, priorities calls routing Answered
- Gerardo
- January 18, 2022 09:15
1 vote 3 comments
Access to Phone Numbers that Abandon in IVR Answered
- Audrey Beukenkamp
- January 14, 2022 20:10
0 votes 2 comments
Assign default outbound call number to an agent Not planned
- Annelisa Brown
- January 13, 2022 15:25
2 votes 1 comment

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