Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Help Center Articles containing both internal and external content19 votes 26 comments
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Allow admin to prevent certain fuzzy search matches5 votes 2 comments
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Seeing restricted articles using Help widget on another web application1 vote 0 comments
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Ability to show On-hold Status on Customer Portal Planned62 votes 85 comments
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Can I use react to make Help Center Theme? Answered1 vote 3 comments
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different user segments for different help centers0 votes 0 comments
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Enable end-users to view all their multibrand requests on a single Help Center21 votes 6 comments
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More than One Landing Page2 votes 0 comments
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Version history for all users0 votes 0 comments
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Transfer Case notes to KB article template9 votes 7 comments
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Hosting Help Center Videos on Microsoft Stream0 votes 0 comments
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Internal Knowledge base creation1 vote 1 comment
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Copenhagen theme customization / custom fields0 votes 0 comments
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Whitelist users in community forums3 votes 2 comments
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Help Center ticket search filters won't support custom statuses2 votes 0 comments
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UI of promoted articles page not aligned properly0 votes 0 comments
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Requester + Assignee the same person0 votes 1 comment
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Change Guide into a multimedia Content Item KB, not only text-based1 vote 1 comment
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Wordcounts for Articles3 votes 1 comment
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Copy / Duplicate Help Centre articles Planned150 votes 143 comments
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Adding a new language (Urdish) Not planned0 votes 1 comment
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"English (France)" language Completed2 votes 1 comment
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Can I insert specific buttons based on labels and have a fallback0 votes 2 comments
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The visibility of Lookup Relationship fields on ZenDesk HelpCenter Planned0 votes 1 comment
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Recurring Automatic Ticket Creation0 votes 1 comment
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To let Guide users bookmark articles to read later8 votes 3 comments