Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Help Center Articles containing both internal and external content19 votes 26 comments
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Make it easier to create anchor links to sub-sections of an article20 votes 22 comments
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Knowledge Capture: Ability to exclude articles from search results21 votes 21 comments
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Improvements to Rapid Resolve46 votes 21 comments
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Add a category filter on the Knowledge Capture app12 votes 21 comments
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Notification about comment on Article in Guide Answered10 votes 20 comments
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Product Suggestion: Can you add email notification when articles are published?9 votes 20 comments
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Can the Title be different from the Home Page to Specific Category pages?0 votes 18 comments
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Implementing a search results sidebar filter like Zendesk's6 votes 18 comments
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Notifications for updated content in articles45 votes 16 comments
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Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page Planned9 votes 16 comments
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Filtering by Section in Search Results19 votes 14 comments
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An easy way to add alternative text (alt="") to an image for accessibility23 votes 14 comments
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Answer bot in Swedish19 votes 14 comments
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Media library on Guide9 votes 13 comments
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Report on Article Links15 votes 13 comments
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How to hide the likes (thumbs up,down) in the articles' searches results0 votes 12 comments
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Content Blocks Translations17 votes 12 comments
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Feature Request: Order Article Attachments7 votes 12 comments
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Internal Commenting/Suggestion Feature on Articles25 votes 12 comments
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Change "request" to "case" Answered1 vote 11 comments
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Get the organization_id or user_id from Zendesk Guide0 votes 11 comments
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Why do my images randomly not load?2 votes 10 comments
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Article Editor doesn't support class="phone-no" for click to call Completed13 votes 10 comments
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Zendesk Editor Formatting Issues4 votes 10 comments
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Ability to copy Anchor/Jump links in the Knowledge Capture Tool10 votes 10 comments
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Knowledge Capture feedback - any way to send notification to Article Author?3 votes 10 comments