Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Share articles across multiple brand accounts Completed45 votes 40 comments
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Track Downloads from KB Articles?2 votes 1 comment
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Create the ability to create categories for internal use only2 votes 2 comments
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Replacing landing page of HC with images instead of text Answered0 votes 3 comments
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Reusing images in multiple Articles Completed7 votes 9 comments
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Media library on Guide9 votes 13 comments
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Document and Image Repository / Bank Completed5 votes 2 comments
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Display Article List in Alpha order by Title3 votes 4 comments
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Images Should Expand without Code Editing5 votes 0 comments
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Agents to view article changes2 votes 0 comments
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Need to arrange promoted articles3 votes 0 comments
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Schedule articles with status1 vote 0 comments
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Article Verification date shown on articles8 votes 6 comments
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Guide: Subtitles / subheadings for Help Center articles4 votes 0 comments
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Use Markdown in the editor to create Knowledge Center / Guide Articles? Answered4 votes 5 comments
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Is Calendly training powered by Zendesk? Answered0 votes 2 comments
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Hreflang and canonical0 votes 2 comments
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Enable content blocks automatically2 votes 2 comments
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Feature Request: Do not automatically reopen tickets on customer response4 votes 3 comments
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Following an Article - await notifcation that changes were made4 votes 1 comment
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Content Cue1 vote 7 comments
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Helpcenter Notifications and bulk follow options.1 vote 0 comments
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Hiding "new request" for specific groups0 votes 0 comments
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Guide: Teams/Groups in the Owner field of Articles9 votes 2 comments
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Federated search categorization3 votes 0 comments