Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Advanced TinyMCE Editor
- David Bjorgen
- January 22, 2020 20:29
9 votes 3 comments
Sort comments in ARTICLE by newest to oldest
- Jaleel S Beck
- January 18, 2020 21:54
8 votes 2 comments
Permission Sets for Article Verification
- Molly Katolas
- November 25, 2019 21:04
14 votes 8 comments
Answer Bot - Show transcript to Chat agents
- Jalle van Goor den Oosterlingh
- Community Moderator
- November 07, 2019 08:04
9 votes 5 comments
Don't convert an upvote to a downvote
- Dan Cooper
- Community Moderator
- October 24, 2019 23:26
3 votes 3 comments
Improvement suggestion for Article Verification for Guide
- Gemma Atkins
- September 30, 2019 09:04
5 votes 9 comments
Import error dialog box should have specific error and file name, and should not disappear after a few seconds
- Karen D Snyder
- September 25, 2019 16:42
0 votes 1 comment
Knowledge Capture feedback - any way to send notification to Article Author?
- Mary Paez
- May 29, 2019 18:39
3 votes 10 comments
Improvements to Rapid Resolve
- Terry Knox
- May 16, 2019 08:16
46 votes 21 comments
The structure of user segments enforces too much restriction on knowledge base content, forcing our customers to create an overwhelming and unscalable number of segments
- Mercedes Peters
- April 08, 2019 11:42
33 votes 20 comments
Knowledge Capture Reporting Needs Improvement: Should Reflect Actual Knowledge Capture App Usage
- Lila Kingsley
- March 07, 2019 02:28
13 votes 13 comments
Include Community Discussion content in the bot
- Joel Varty
- October 25, 2018 17:24
11 votes 10 comments
Product Suggestion: Can you add email notification when articles are published?
- Mary Paez
- September 19, 2018 16:05
9 votes 20 comments
Add a category filter on the Knowledge Capture app
- Mary Paez
- July 03, 2018 18:15
12 votes 30 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
27 votes 31 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
36 votes 46 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
43 votes 67 comments
Internal Comments on Guide Articles
- The Original DKNY
- June 08, 2017 23:38
59 votes 53 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- December 06, 2016 14:44
97 votes 72 comments
Implementing a search results sidebar filter like Zendesk's
- Joakim Lund Andersen
- November 24, 2016 09:37
6 votes 18 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
20 votes 22 comments
Ability to export filtered list of articles from Manage articles
- Chandra Mullineaux
- February 10, 2016 19:47
31 votes 34 comments
Embed a PDF in Help Center articles
- Knowledge Services
- December 30, 2015 20:28
6 votes 32 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
72 votes 71 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
19 votes 26 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
158 votes 125 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
88 votes 76 comments
How do you format tables in Help Center?
- David Hannah
- September 20, 2013 15:04
17 votes 58 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
149 votes 147 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
39 votes 36 comments

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