Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned2 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Allow articles to be posted to multiple sections Planned459 votes 446 comments
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Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned172 votes 159 comments
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Copy / Duplicate Help Centre articles Planned155 votes 146 comments
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Follow article feature to notify users of article content updates154 votes 123 comments
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CSS branding not applied to sign in page (Help Center)148 votes 147 comments
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Drop Down Field: Searchable Planned114 votes 59 comments
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Help Center - improve 'was this article helpful' and allow user to leave reasons96 votes 72 comments
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Add Submit A Request for Agents Completed92 votes 111 comments
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Help Center Article Editor needs to support (easy) source code formatting88 votes 76 comments
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Allow Redirect of Urls Planned74 votes 60 comments
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Customize Help Center "Follow section" email notification69 votes 63 comments
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Ability to show On-hold Status on Customer Portal Planned65 votes 87 comments
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Find and replace60 votes 68 comments
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Internal Comments on Guide Articles57 votes 51 comments
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Manage tags/labels in Help Center articles Completed57 votes 47 comments
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Guide Articles - export to PDF55 votes 38 comments
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Improvements to Rapid Resolve46 votes 21 comments
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Additional Bulk Article - "Publish in section" Not planned46 votes 44 comments
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Notifications for updated content in articles45 votes 16 comments
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Share articles across multiple brand accounts Completed45 votes 40 comments
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Reset the "Did you find this helpful?" rating for revised articles44 votes 67 comments
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Approve user sign-up to Help Center39 votes 36 comments
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Knowledge Article Templates35 votes 43 comments
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Feature Request: Add a notification banner to Help Center33 votes 37 comments
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Enable end-users to view all their multibrand requests on a single Help Center30 votes 8 comments
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Ability to export filtered list of articles from Manage articles30 votes 32 comments