Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Product Feedback Post Template Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:27
2 votes 0 comments
Product feedback guidelines & how to write a good feedback post Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:39
1 vote 0 comments
Guide: Knowledge Management roadmap Pinned Featured
- Katarzyna Karpinska
- Zendesk Product Manager
- November 08, 2021 13:36
- Edited
38 votes 29 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
144 votes 145 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
136 votes 116 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
87 votes 76 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- December 06, 2016 14:44
96 votes 72 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
42 votes 66 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
66 votes 63 comments
How do you format tables in Help Center?
- David Hannah
- September 20, 2013 15:04
17 votes 58 comments
Find and replace
- Zoe
- May 05, 2021 16:38
46 votes 50 comments
Internal Comments on Guide Articles
- The Original DKNY
- June 08, 2017 23:38
49 votes 45 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
34 votes 38 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
37 votes 36 comments
Feature Request: Add a notification banner to Help Center
- Alejandro Colon
- June 08, 2020 14:12
31 votes 35 comments
Embed a PDF in Help Center articles
- Knowledge Services
- December 30, 2015 20:28
2 votes 32 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
25 votes 30 comments
Ability to export filtered list of articles from Manage articles
- Chandra Mullineaux
- February 10, 2016 19:47
26 votes 30 comments
Guide Articles - export to PDF
- Gary Mariscal
- May 13, 2021 18:13
39 votes 28 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
18 votes 26 comments
Separate out the privileges for Help Center Set Up and Customization from the Manage Guide permissions
- A.J. Bouchard
- August 17, 2021 22:31
53 votes 22 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
19 votes 22 comments
Improvements to Rapid Resolve
- Terry Knox
- May 16, 2019 08:16
45 votes 21 comments
Add a category filter on the Knowledge Capture app
- Mary Paez
- July 03, 2018 18:15
12 votes 21 comments
Can the Title be different from the Home Page to Specific Category pages?
- Hannah Lucid
- January 05, 2023 18:43
0 votes 18 comments
The structure of user segments enforces too much restriction on knowledge base content, forcing our customers to create an overwhelming and unscalable number of segments
- Mercedes Peters
- April 08, 2019 11:42
31 votes 18 comments
Product Suggestion: Can you add email notification when articles are published?
- Mary Paez
- September 19, 2018 16:05
7 votes 18 comments
Implementing a search results sidebar filter like Zendesk's
- Joakim Lund Andersen
- November 24, 2016 09:37
6 votes 18 comments
Knowledge Capture: Ability to exclude articles from search results
- Ryan Boyer
- June 16, 2021 18:38
15 votes 15 comments
Notifications for updated content in articles
- Boryana Beleva
- December 20, 2021 12:37
37 votes 14 comments

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