Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Product Feedback + Feature Request Post Template Pinned0 votes 0 comments
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Notifying agents of new or edited articles within the agent workspace1 vote 2 comments
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Change "Get in touch" button text in Web Widget0 votes 0 comments
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Custom drop down ticket field autocomplete in Guide form9 votes 7 comments
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Enable end-users to view all their multibrand requests on a single Help Center33 votes 11 comments
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Ability to embed Microsoft Stream videos in articles0 votes 0 comments
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Using Inline Images in Help Articles0 votes 1 comment
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Zippy Feature in Zendesk Guide3 votes 2 comments
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Feature Request: Recommend articles based on chatbot questions1 vote 0 comments
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Guide filters should include Article Template parameters1 vote 0 comments
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Text wrapping and image alignment for images in Knowledge Base articles?0 votes 2 comments
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Internal Comments on Guide Articles59 votes 53 comments
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Option to delay publication when using "Replace media"3 votes 4 comments
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Light Agents - Receive Email Notifications for newly created tickets?1 vote 3 comments
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Guide Production Instance Should be Available to Copy into Sandbox2 votes 1 comment
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Ability to Edit Images in the System4 votes 2 comments
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Add placement edit to the article bulk edit5 votes 3 comments
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Notifying users when new knowledge base articles are posted2 votes 1 comment
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Form: Mandatory attachment0 votes 1 comment
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Article Owner API endpoint6 votes 7 comments
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Feature request: Allow verification without publishing rights2 votes 1 comment
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Customize Help Center "Follow section" email notification72 votes 71 comments
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Guide - add ability to compare specific revisions5 votes 1 comment
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Add remind me feature to assign function2 votes 1 comment
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Find and replace60 votes 69 comments
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Customize Article Vote Counts & Gather "Unhelpful" Vote Feedback8 votes 9 comments