Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Product feedback guidelines & how to write a good feedback post Pinned
- Shawna James
- Community Product Feedback Specialist
- September 29, 2023 18:15
0 votes 0 comments
Product Feedback + Feature Request Post Template Pinned
- Shawna James
- Community Product Feedback Specialist
- September 29, 2023 18:11
0 votes 0 comments
Notifying agents of new or edited articles within the agent workspace
- Miguel Salas
- May 16, 2022 17:19
1 vote 2 comments
Change "Get in touch" button text in Web Widget
- Sarah Karlsson
- March 20, 2023 10:30
0 votes 0 comments
Custom drop down ticket field autocomplete in Guide form
- Riccardo Centomo
- December 21, 2021 10:41
9 votes 7 comments
Enable end-users to view all their multibrand requests on a single Help Center
- Nicolas Monchaux
- May 24, 2022 08:16
- Edited
33 votes 11 comments
Ability to embed Microsoft Stream videos in articles
- Jonathan Cappelli
- December 06, 2023 17:02
0 votes 0 comments
Using Inline Images in Help Articles
- Christina Stommel
- August 02, 2023 22:05
0 votes 1 comment
Zippy Feature in Zendesk Guide
- Miki Kanomata
- April 27, 2022 22:51
3 votes 2 comments
Feature Request: Recommend articles based on chatbot questions
- MK
- December 06, 2023 05:49
1 vote 0 comments
Guide filters should include Article Template parameters
- Dan R.
- Community Moderator
- December 05, 2023 18:12
1 vote 0 comments
Text wrapping and image alignment for images in Knowledge Base articles?
- Renée Meloche
- December 13, 2022 18:19
0 votes 2 comments
Internal Comments on Guide Articles
- The Original DKNY
- June 08, 2017 23:38
59 votes 53 comments
Option to delay publication when using "Replace media"
- Kimber Wiggs
- December 04, 2023 14:57
- Edited
3 votes 4 comments
Light Agents - Receive Email Notifications for newly created tickets?
- Tyler Kane
- July 19, 2023 18:52
1 vote 3 comments
Separate out the privileges for Help Center Set Up and Customization from the Manage Guide permissions
- A.J. Bouchard
- August 17, 2021 22:31
62 votes 28 comments
Guide Production Instance Should be Available to Copy into Sandbox
- Morgan
- November 27, 2023 23:07
2 votes 1 comment
Ability to Edit Images in the System
- Morgan King
- September 30, 2021 14:40
4 votes 2 comments
Add placement edit to the article bulk edit
- mfg
- October 24, 2022 16:57
- Edited
5 votes 3 comments
Notifying users when new knowledge base articles are posted
- Joseph Hamdan
- November 30, 2023 10:04
- Edited
2 votes 1 comment
Form: Mandatory attachment
- Simon ATUYER
- November 28, 2023 16:45
0 votes 1 comment
Article Owner API endpoint
- Dinesh Korgaokar
- March 03, 2022 04:52
6 votes 7 comments
The structure of user segments enforces too much restriction on knowledge base content, forcing our customers to create an overwhelming and unscalable number of segments
- Mercedes Peters
- April 08, 2019 11:42
33 votes 20 comments
Feature request: Allow verification without publishing rights
- Steven Aranaga
- November 17, 2023 15:05
2 votes 1 comment
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
72 votes 71 comments
Guide - add ability to compare specific revisions
- Ryan Bickett
- November 27, 2023 18:17
5 votes 1 comment
Add remind me feature to assign function
- Martin
- November 23, 2023 12:57
2 votes 1 comment
Feature Request: Add the ability to customize the organization subscription email
- Alejandro Colon
- April 12, 2021 16:12
11 votes 6 comments
Find and replace
- Zoe Goble
- May 05, 2021 16:38
60 votes 69 comments
Customize Article Vote Counts & Gather "Unhelpful" Vote Feedback
- Harper Dane
- November 17, 2023 19:31
- Edited
8 votes 9 comments

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