Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Product feedback guidelines & how to write a good feedback post Pinned
- Shawna James
- Community Product Feedback Specialist
- September 29, 2023 18:15
0 votes 0 comments
Product Feedback + Feature Request Post Template Pinned
- Shawna James
- Community Product Feedback Specialist
- September 29, 2023 18:11
0 votes 0 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
157 votes 125 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
149 votes 147 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- December 06, 2016 14:44
97 votes 72 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
88 votes 76 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
72 votes 71 comments
Guide Articles - export to PDF
- Gary Mariscal
- May 13, 2021 18:13
60 votes 42 comments
Find and replace
- Zoe Goble
- May 05, 2021 16:38
60 votes 69 comments
Separate out the privileges for Help Center Set Up and Customization from the Manage Guide permissions
- A.J. Bouchard
- August 17, 2021 22:31
59 votes 27 comments
Internal Comments on Guide Articles
- The Original DKNY
- June 08, 2017 23:38
58 votes 52 comments
Improvements to Rapid Resolve
- Terry Knox
- May 16, 2019 08:16
46 votes 21 comments
Notifications for updated content in articles
- Boryana Beleva
- December 20, 2021 12:37
45 votes 16 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
44 votes 67 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
39 votes 36 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
36 votes 46 comments
Feature Request: Add a notification banner to Help Center
- Alejandro Colon
- June 08, 2020 14:12
34 votes 37 comments
The structure of user segments enforces too much restriction on knowledge base content, forcing our customers to create an overwhelming and unscalable number of segments
- Mercedes Peters
- April 08, 2019 11:42
33 votes 19 comments
Enable end-users to view all their multibrand requests on a single Help Center
- Nicolas Monchaux
- May 24, 2022 08:16
- Edited
32 votes 10 comments
Ability to export filtered list of articles from Manage articles
- Chandra Mullineaux
- February 10, 2016 19:47
31 votes 34 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
27 votes 31 comments
An easy way to add alternative text (alt="") to an image for accessibility
- Sean Needham
- November 24, 2020 15:59
26 votes 18 comments
Internal Commenting/Suggestion Feature on Articles
- Katie Brennan
- August 14, 2020 15:20
26 votes 13 comments
Knowledge Capture: Ability to exclude articles from search results
- Ryan Boyer
- June 16, 2021 18:38
22 votes 22 comments
Filtering by Section in Search Results
- Christopher Dunderdale
- October 04, 2021 07:53
21 votes 14 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
20 votes 22 comments
Answer bot in Swedish
- Kalle Windefalk
- August 13, 2020 13:21
19 votes 14 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
19 votes 26 comments
Content Blocks Translations
- Monica
- May 02, 2022 23:53
17 votes 12 comments
Feature Request: Add the ability to add Synonym Sets to Help Center search for Guide
- Alejandro Colon
- June 08, 2020 15:12
17 votes 9 comments

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