Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Allow articles to be posted to multiple sections Planned
- Kyle McCann
- June 29, 2012 23:51
450 votes 441 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned
- Annastashia Cambridge
- May 31, 2014 03:26
172 votes 158 comments
Copy / Duplicate Help Centre articles Planned
- Craig Clarke
- March 17, 2015 17:39
150 votes 143 comments
Ability to show On-hold Status on Customer Portal Planned
- Emily McDaniel
- February 24, 2014 15:20
62 votes 85 comments
Drop Down Field: Searchable Planned
- Julian
- April 23, 2018 20:27
112 votes 57 comments
Allow Redirect of Urls Planned
- Patrick Richards
- May 22, 2013 14:48
70 votes 50 comments
Help Center: Reusable content Planned
- Laura Rubin
- March 18, 2015 19:14
29 votes 29 comments
Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page Planned
- Josef Prandstetter
- August 12, 2021 22:24
8 votes 16 comments
Feature request: Would like the ability to customize the search in My Activities Planned
- Carol Crowley
- October 21, 2021 13:53
2 votes 5 comments
Federated Search - Show external content in end user ticket request form Planned
- Steve Steffel
- November 29, 2022 17:38
1 vote 3 comments
Duplicate articles Planned
- Sancor Seguros
- June 24, 2020 17:41
0 votes 3 comments
The visibility of Lookup Relationship fields on ZenDesk HelpCenter Planned
- Omair
- February 19, 2023 15:13
0 votes 1 comment