Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Allow articles to be posted to multiple sections Planned
- Kyle McCann
- June 29, 2012 23:51
440 votes 424 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned
- Annastashia Cambridge
- May 31, 2014 03:26
171 votes 155 comments
Copy / Duplicate Help Centre articles Planned
- Craig Clarke
- March 17, 2015 17:39
141 votes 128 comments
Ability to show On-hold Status on Customer Portal Planned
- Emily McDaniel
- February 24, 2014 15:20
57 votes 76 comments
Drop Down Field: Searchable Planned
- Julian
- April 23, 2018 20:27
101 votes 49 comments
Manage tags/labels in Help Center articles Planned
- Marybeth Sklar
- January 30, 2015 16:23
55 votes 43 comments
Share articles across multiple brand accounts Planned
- Joti
- March 18, 2015 17:19
41 votes 40 comments
Allow Redirect of Urls Planned
- Patrick Richards
- May 22, 2013 14:48
64 votes 40 comments
Help Center: Reusable content Planned
- Laura Rubin
- March 18, 2015 19:14
28 votes 29 comments
Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page Planned
- Josef Prandstetter
- August 12, 2021 22:24
5 votes 11 comments
Reusing images in multiple Articles Planned
- Graham Haire
- January 05, 2021 01:36
7 votes 8 comments
Feature request: Would like the ability to customize the search in My Activities Planned
- Carol Crowley
- October 21, 2021 13:53
2 votes 3 comments
Duplicate articles Planned
- Sancor Seguros
- June 24, 2020 17:41
0 votes 3 comments

Didn't find what you were looking for?