Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Ability to show On-hold Status on Customer Portal Planned
- Emily McDaniel
- February 24, 2014 15:20
65 votes 87 comments
Allow Redirect of Urls Planned
- Patrick Richards
- May 22, 2013 14:48
74 votes 60 comments
Allow articles to be posted to multiple sections Planned
- Kyle McCann
- June 29, 2012 23:51
459 votes 446 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned
- Annastashia Cambridge
- May 31, 2014 03:26
172 votes 159 comments
Copy / Duplicate Help Centre articles Planned
- Craig Clarke
- March 17, 2015 17:39
155 votes 146 comments
Drop Down Field: Searchable Planned
- Julian
- April 23, 2018 20:27
114 votes 59 comments
Help Center ticket search filters won't support custom statuses Planned
- Sini
- March 02, 2023 10:42
2 votes 1 comment
Federated Search - Show external content in end user ticket request form Planned
- Steve Steffel
- November 29, 2022 17:38
1 vote 3 comments
The visibility of Lookup Relationship fields on ZenDesk HelpCenter Planned
- Omair
- February 19, 2023 15:13
0 votes 1 comment
Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page Planned
- Josef Prandstetter
- August 12, 2021 22:24
9 votes 16 comments
Feature request: Would like the ability to customize the search in My Activities Planned
- Carol Crowley
- October 21, 2021 13:53
2 votes 5 comments
Help Center: Reusable content Planned
- Laura Rubin
- March 18, 2015 19:14
29 votes 29 comments
Duplicate articles Planned
- Sancor Seguros
- June 24, 2020 17:41
0 votes 3 comments

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