Feedback - Help Center (Guide)

Share feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.

Product Feedback Post Template Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:27
2 votes 0 comments
Product feedback guidelines & how to write a good feedback post Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:39
1 vote 0 comments
Guide: Knowledge Management roadmap Pinned Featured
- Katarzyna Karpinska
- Zendesk Product Manager
- November 08, 2021 13:36
- Edited
36 votes 28 comments
Allow articles to be posted to multiple sections Planned
- Kyle McCann
- June 29, 2012 23:51
439 votes 418 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned
- Annastashia Cambridge
- May 31, 2014 03:26
171 votes 154 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
136 votes 144 comments
Copy / Duplicate Help Centre articles Planned
- Craig Clarke
- March 17, 2015 17:39
140 votes 128 comments
Add Submit A Request for Agents Completed
- Mcconnon, Carl
- June 05, 2014 16:40
92 votes 111 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
108 votes 109 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
87 votes 75 comments
Ability to show On-hold Status on Customer Portal Planned
- Emily McDaniel
- February 24, 2014 15:20
56 votes 73 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- December 06, 2016 14:44
87 votes 71 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
35 votes 58 comments
How do you format tables in Help Center?
- David Hannah
- September 20, 2013 15:04
17 votes 57 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
56 votes 56 comments
Drop Down Field: Searchable Planned
- Julian
- April 23, 2018 20:27
99 votes 48 comments
Manage tags/labels in Help Center articles Planned
- Marybeth Sklar
- January 30, 2015 16:23
55 votes 43 comments
Share articles across multiple brand accounts Planned
- Joti
- March 18, 2015 17:19
41 votes 40 comments
Allow Redirect of Urls Planned
- Patrick Richards
- May 22, 2013 14:48
63 votes 40 comments
Internal Comments on Guide Articles
- Dave Kaminsky (Qumulo)
- June 08, 2017 23:38
45 votes 36 comments
Find and replace
- Zoe
- May 05, 2021 16:38
30 votes 35 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
35 votes 33 comments
Additional Bulk Article - "Publish in section" Not planned
- Matt McCluskey
- March 21, 2019 20:15
28 votes 32 comments
"Visible to" no longer defaults to "Everyone"
- Marcos Moreno
- October 09, 2018 22:06
9 votes 29 comments
Ability to export filtered list of articles from Manage articles
- Chandra Mullineaux
- February 10, 2016 19:47
14 votes 29 comments
Help Center: Reusable content Planned
- Laura Rubin
- March 18, 2015 19:14
28 votes 29 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
24 votes 27 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
26 votes 24 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
18 votes 24 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
19 votes 22 comments

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