Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned2 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Guide: Knowledge Management roadmap Pinned Featured36 votes 28 comments
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Allow articles to be posted to multiple sections Planned439 votes 418 comments
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Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned171 votes 154 comments
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CSS branding not applied to sign in page (Help Center)136 votes 144 comments
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Copy / Duplicate Help Centre articles Planned140 votes 128 comments
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Add Submit A Request for Agents Completed92 votes 111 comments
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Follow article feature to notify users of article content updates108 votes 109 comments
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Help Center Article Editor needs to support (easy) source code formatting87 votes 75 comments
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Ability to show On-hold Status on Customer Portal Planned56 votes 73 comments
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Help Center - improve 'was this article helpful' and allow user to leave reasons87 votes 71 comments
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Reset the "Did you find this helpful?" rating for revised articles35 votes 58 comments
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How do you format tables in Help Center?17 votes 57 comments
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Customize Help Center "Follow section" email notification56 votes 56 comments
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Drop Down Field: Searchable Planned99 votes 48 comments
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Manage tags/labels in Help Center articles Planned55 votes 43 comments
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Share articles across multiple brand accounts Planned41 votes 40 comments
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Allow Redirect of Urls Planned63 votes 40 comments
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Internal Comments on Guide Articles45 votes 36 comments
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Find and replace30 votes 35 comments
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Approve user sign-up to Help Center35 votes 33 comments
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Additional Bulk Article - "Publish in section" Not planned28 votes 32 comments
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"Visible to" no longer defaults to "Everyone"9 votes 29 comments
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Ability to export filtered list of articles from Manage articles14 votes 29 comments
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Help Center: Reusable content Planned28 votes 29 comments
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Slack integration with Guide24 votes 27 comments
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Knowledge Article Templates26 votes 24 comments
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Help Center Articles containing both internal and external content18 votes 24 comments
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Make it easier to create anchor links to sub-sections of an article19 votes 22 comments