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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products bett...

Posted Sep 29, 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Posted Sep 29, 2023 · Shawna James

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Having to press back button twice to start search again, as JAWS is not great at getting rid of the old search and this ...

Posted Mar 23, 2025 · Michelle Langley

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It would be nice to have the ability to manage the My requests page by adding custom and standard columns instead just h...

Posted Oct 12, 2022 · Manav Vashisth

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Summary: We request the development of a new Outlook add-in that can be published on our help centers. ...

Posted Mar 20, 2025 · Scott Tynan

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Recently Viewed Articles Should Not Contain Archived Articles

Hide archived articles when showing Recently View...

Posted May 24, 2022 · Mark Rickard

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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...

Posted Feb 19, 2025 · Stuart French

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My company uses Zendesk for internal ticketing system. We have set up 2 brands and multiple forms for our internal users...

Posted Mar 20, 2025 · Sirisha Alluri

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We would like to set up a mechanism that automatically sends notifications to integration destinations defined in a webh...

Posted Mar 18, 2025 · 洪祐 下村

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