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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...
Posted Sep 29, 2023 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Jan 23, 2025 · Carrie Doring
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Feature Request Summary: Help Center should have an API endpoint for Article Verification, or attributes within the ex...
Posted Dec 28, 2022 · Sam
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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...
Posted Feb 06, 2015 · Joris Heuberger
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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...
Posted Feb 19, 2025 · Stuart French
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Zendesk Guide - variables
Planned
Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...
Posted Nov 13, 2022 · Steven Geller
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We migrated our old WordPress-based help site to Zendesk's Help Center. Our plan was to set up an Nginx wildcard r...
Posted Oct 24, 2024 · Matt Dietsche
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Hi there, I'd like to add hover over dropdown menus in our help center that reflect the Category/section hierarchy set...
Posted Feb 14, 2025 · Kelly Johnson
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Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something s...
Posted Aug 14, 2020 · Katie Murray
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