Announcements
New postFollow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.
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We’re upgrading our Help Center (support.zendesk.com) thanks to your feedback Pinned Featured3 votes 4 comments
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Introducing the "What's New" topic - Stay informed on the latest Zendesk features! Pinned Featured0 votes 0 comments
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Relate 2024 agenda is now live! Pinned Featured0 votes 0 comments
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Announcing the 6th Annual CX Trends Report from Zendesk! Pinned Featured1 vote 0 comments
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Introducing our new community forum topic structure Pinned Featured1 vote 0 comments
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Index of Zendesk Community discussion topics Pinned Featured0 votes 0 comments
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Are you a fan of Zendesk? Become a customer champion - join Zendesk Luminaries! Pinned Featured3 votes 0 comments
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How to ask a question in the Zendesk Community Pinned0 votes 0 comments
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Zendesk Community Code of Conduct Pinned0 votes 0 comments
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Merging Suggestions EAP - Now Live! Featured1 vote 0 comments
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Announcing OpenID Connect EAP0 votes 0 comments
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New podcast: Translating iconic experiences to a digital space—with Aesop’s Carine McGinnity Featured-1 votes 0 comments
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Marketplace Apps User Research - Automated VOC0 votes 8 comments
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Zendesk Brand Spaces EAP launch!0 votes 0 comments
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New podcast: Burning AI questions answered—with Zendesk’s Peter Neels0 votes 0 comments
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Start 2024 with our January User Group events0 votes 0 comments
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Early Access Program: Quick reports using natural language processing0 votes 0 comments
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Beta announcement: Organizational Merge0 votes 0 comments
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Announcing our new Success with Zendesk discussion space!0 votes 0 comments
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Early Access Program: Using generative AI to expand help center content0 votes 1 comment
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Community Announcement: Zendesk's New Explore Dashboard Builder Transition0 votes 0 comments
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Early Access Program: Auto-Accept Functionality for live chat and messaging0 votes 0 comments
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Early Access Program: Sign-up Request for the Similar Tickets Feature1 vote 0 comments
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Zendesk CSAT Update: Customizable CSAT Early Access Program1 vote 0 comments