Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
Product Feedback Post Template Pinned0 votes 1 comment
-
Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
-
Currently, Vietnamese is not suppored in answer bot wtih Messaging0 votes 0 comments
-
Rich HTML custom field0 votes 1 comment
-
Use WhatsApp number as a customer identifier1 vote 0 comments
-
Insert visitor name to the proactive message Answered0 votes 1 comment
-
Chat Bot: Messages Not Supported in Turkish0 votes 0 comments
-
Chat Bot: Cant give welcome text in social media1 vote 0 comments
-
Chat Conversions in Explore Reporting Answered0 votes 1 comment
-
Message from Facebook Messenger not sychronizing Answered0 votes 1 comment
-
Chat Analytics - Remove Deleted Chat Tickets from Reporting0 votes 0 comments
-
Managing agent chat availability. Answered2 votes 1 comment
-
Assigning whatsapp numbers to groups or employees1 vote 0 comments
-
How to setup language when continuing conversation on Messenger / Whatsapp0 votes 2 comments
-
Messaging Bot Feature Request - Content Managment Export/Import1 vote 1 comment
-
Messaging Bot Feature Request - Lack of conditional logic1 vote 1 comment
-
Messaging Bot Feature Request - Reusable Modules and flows2 votes 2 comments
-
Option to replace AnswerBot Icon in Flowbuilder1 vote 1 comment
-
Internal Articles can be linked into Chats1 vote 1 comment
-
Messaging bot exporting1 vote 1 comment
-
출금에 관해서0 votes 0 comments
-
having CORS issue during chat API0 votes 1 comment
-
Multiple starting points for Flow Builder0 votes 3 comments
-
Using Macros in Chat Bot1 vote 2 comments
-
Option to switch between formal and informal AI Answers (Siezen/Duzen)0 votes 1 comment
-
Support Zendesk not available0 votes 1 comment