Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 1 comment
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Use WhatsApp number as a customer identifier1 vote 0 comments
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Insert visitor name to the proactive message Answered0 votes 1 comment
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Chat Bot: Messages Not Supported in Turkish0 votes 0 comments
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Chat Bot: Cant give welcome text in social media1 vote 0 comments
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Chat Conversions in Explore Reporting Answered0 votes 1 comment
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Message from Facebook Messenger not sychronizing Answered0 votes 1 comment
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Chat Analytics - Remove Deleted Chat Tickets from Reporting0 votes 0 comments
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Managing agent chat availability. Answered2 votes 1 comment
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Assigning whatsapp numbers to groups or employees1 vote 0 comments
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How to setup language when continuing conversation on Messenger / Whatsapp0 votes 2 comments
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Messaging Bot Feature Request - Content Managment Export/Import1 vote 1 comment
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Messaging Bot Feature Request - Lack of conditional logic1 vote 1 comment
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Messaging Bot Feature Request - Reusable Modules and flows1 vote 1 comment
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Option to replace AnswerBot Icon in Flowbuilder1 vote 1 comment
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Internal Articles can be linked into Chats1 vote 1 comment
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Messaging bot exporting1 vote 1 comment
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출금에 관해서0 votes 0 comments
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having CORS issue during chat API0 votes 1 comment
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Multiple starting points for Flow Builder0 votes 3 comments
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Using Macros in Chat Bot1 vote 2 comments
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Option to switch between formal and informal AI Answers (Siezen/Duzen)0 votes 1 comment
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Support Zendesk not available0 votes 1 comment
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Chat: apply tags to end user in Support (not only to one chat session) Answered0 votes 2 comments