Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
Product Feedback Post Template Pinned0 votes 1 comment
-
Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
-
Please add a branching function by API acquisition variable to Flow-builder2 votes 0 comments
-
Chat triggers are broken1 vote 1 comment
-
Start a new chat proactively1 vote 1 comment
-
Flowbuilder Feedback: Functionality to set order of Answers0 votes 0 comments
-
Messaging inactivity0 votes 2 comments
-
Review of trigger execution conditions in messaging2 votes 0 comments
-
Remove thumbnails from Zendesk?0 votes 1 comment
-
Flowbuilder: Custom placeholder in message field0 votes 0 comments
-
Why is the query string from the Chat auth flow returned with a hash (#) instead of a question mark? Answered0 votes 1 comment
-
Add Slack to user identity0 votes 0 comments
-
"Start over" Zendesk Messaging Answer Bot4 votes 1 comment
-
Using a text link to have live chat pop out Answered0 votes 3 comments
-
Messaging channel via Microsoft Teams0 votes 2 comments
-
Enable Users to Self Send Transcripts from Messenger Conversations11 votes 8 comments
-
Messaging Widget URL to open Chat0 votes 0 comments
-
20 min chat wait times timing out. Answered0 votes 1 comment
-
Livechat help centre article links are too long and unprofessional Answered1 vote 1 comment
-
Chat - Broadcast routing limited to Agents by Group.0 votes 0 comments
-
Answer bot suggestions0 votes 1 comment
-
Proactive greeting in Messaging0 votes 1 comment
-
Feature Request: Give Admins Ability to Change Agent Status2 votes 1 comment
-
Routing Automation On Thumbs Down / DSATs0 votes 1 comment
-
ZenChatの会話開始のEmailやSNS通知0 votes 1 comment