Feedback - Chat and Messaging (Chat)
New postShare your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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Need help updating chatbot text (classic widget)0 votes 1 comment
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Please add a branching function by API acquisition variable to Flow-builder2 votes 2 comments
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Chat triggers are broken2 votes 2 comments
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Connect other Flows from Present Options step14 votes 8 comments
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Start a new chat proactively1 vote 1 comment
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Flowbuilder Feedback: Functionality to set order of Answers3 votes 3 comments
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Messaging inactivity Completed2 votes 11 comments
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Review of trigger execution conditions in messaging2 votes 1 comment
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Remove thumbnails from Zendesk?0 votes 1 comment
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Flowbuilder: Custom placeholder in message field2 votes 1 comment
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Why is the query string from the Chat auth flow returned with a hash (#) instead of a question mark? Answered0 votes 1 comment
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Add Slack to user identity0 votes 1 comment
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"Start over" Zendesk Messaging Answer Bot Completed16 votes 4 comments
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Using a text link to have live chat pop out Answered0 votes 3 comments
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Messaging channel via Microsoft Teams0 votes 2 comments
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Enable Users to Self Send Transcripts from Messenger Conversations16 votes 15 comments
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Messaging Widget URL to open Chat4 votes 2 comments
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20 min chat wait times timing out. Answered0 votes 1 comment
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Livechat help centre article links are too long and unprofessional Answered3 votes 4 comments
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Chat - Broadcast routing limited to Agents by Group.1 vote 4 comments
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Answer bot suggestions1 vote 1 comment
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Proactive greeting in Messaging Completed0 votes 2 comments
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Feature Request: Give Admins Ability to Change Agent Status14 votes 6 comments
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Routing Automation On Thumbs Down / DSATs0 votes 1 comment
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ZenChatの会話開始のEmailやSNS通知0 votes 1 comment
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Makros in Zendesk Chat Answered0 votes 1 comment