Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Chat transcript automatically sent for customer Completed0 votes 12 comments
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Enable Users to Self Send Transcripts from Messenger Conversations14 votes 11 comments
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Hyperlinking within bot flow Completed8 votes 11 comments
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Automatically account for daylight savings time7 votes 11 comments
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Reassign a chat without ending a chat1 vote 10 comments
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ban visitors in agent workspace15 votes 10 comments
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API Command for Setting an Agent's Status Answered2 votes 10 comments
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Administrator control with no chat license8 votes 10 comments
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Tags in messaging widget20 votes 9 comments
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Banning users in messaging8 votes 9 comments
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Wrap Up Time for Chat Tickets Answered7 votes 9 comments
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Bring back chat visitor list with Agent Workspace6 votes 9 comments
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Connect other Flows from Present Options step10 votes 8 comments
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Ability to copy and backup bot flows and steps.11 votes 8 comments
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Zendesk chat widget subject field to be separated from system generated field Answered1 vote 8 comments
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Steps cannot be copied and pasted when the instance changes.1 vote 8 comments
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dynamic content in Flow Builder17 votes 8 comments
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Transferring a chat Answered8 votes 8 comments
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CHAT - Ordem alfabética/ Filtro para pesquisa / Digitar dado para consulta11 votes 8 comments
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Alert Admin when all agents are away/inactive14 votes 8 comments
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[ARCHIVED] Co-browsing/Screen sharing feature Answered4 votes 8 comments
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Please Fix the Workflow for Turning on Chat for Agents3 votes 7 comments
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Change Messaging widget icon7 votes 7 comments
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Changing the answerbot avatar10 votes 6 comments
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Zopim Chat - Track Chats as Conversions - Google Analytics 4 Answered2 votes 6 comments
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Using a custom form to add fields to the web widget Answered0 votes 6 comments
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Add Messaging Data to Chat API Planned5 votes 6 comments