Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
-
Product Feedback + Feature Request Post Template Pinned0 votes 0 comments
-
Regarding upcoming changes to Answerbot and Flow Builder Pinned2 votes 58 comments
-
Banned visitors affecting metrics0 votes 1 comment
-
Source data of user1 vote 1 comment
-
Product Feedback: Notification Bell (messaging notifications)0 votes 1 comment
-
Flow Builder needed features1 vote 2 comments
-
Ability for Generative AI for Bots to leverage private help center1 vote 0 comments
-
Product feedback: Zendesk messaging limitation with multibrand use-case2 votes 2 comments
-
Ability to Continue Bot Engagement After Submitting Support Ticket2 votes 1 comment
-
Product Feedback: Messaging transcript3 votes 3 comments
-
Sentiment Analysis and Intent Prediction for tickets from Chat channel2 votes 2 comments
-
option to rewrite text if no agents are online7 votes 1 comment
-
Make some feature to inform customer that live-chat messaging has been end.5 votes 0 comments
-
Allow dynamic content in the Widget-Launcher-Text1 vote 2 comments
-
Regarding Message inquiry2 votes 1 comment
-
チケット対応時のレイアウトについて0 votes 0 comments
-
Product Feedback: Messaging conversation notification2 votes 1 comment
-
Regional Chat Time Zones1 vote 1 comment
-
Feature Request: Whatsapp Bot0 votes 1 comment
-
Unable to sign in or reset password0 votes 1 comment
-
Answer Bot and Chat Widget refinement1 vote 1 comment
-
Chats from Suspended Users1 vote 0 comments
-
Bot soll ein neues Email Konto erstllen0 votes 0 comments
-
Hybrid assignment in Omnichannel Routing4 votes 4 comments
-
Monitor Chat Departments with Filters1 vote 1 comment
-
Feedback about Chatbot0 votes 1 comment