Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 1 comment
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Web Widget Chat Improvement0 votes 0 comments
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Option to Disable Default Return Key to Send Chat Message3 votes 2 comments
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Request: Add Time-Based Messaging Triggers similar to Chat2 votes 2 comments
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Any pop-up notification recommended?0 votes 0 comments
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메시징 채널에 처음부터 다시 시작하기 기능 넣어주세요0 votes 2 comments
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Using a custom form to add fields to the web widget0 votes 2 comments
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Change Enter key from being Send button. Answered5 votes 21 comments
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possibility to start a new chat conversation in our bot23 votes 30 comments
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Chat badge overlaps with the classic web widget Answered0 votes 3 comments
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Chat widget alignment on different pages0 votes 0 comments
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Some very critical improvements you guys have to include1 vote 0 comments
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Better displaying of self-serve content0 votes 0 comments
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Have department field assign on reconnect0 votes 0 comments
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Add Messaging Data to Chat API Planned4 votes 3 comments
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Messaging within Zendesk Help Center doesn't recognize Signed in Users0 votes 0 comments
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Repost: Feature Request: Give Admins Ability to Change Agent Status Answered3 votes 4 comments
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Ability for admins to logout agents46 votes 66 comments
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Ability to copy and backup bot flows and steps.5 votes 5 comments
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Chat triggers & tags for measuring effectiveness0 votes 0 comments
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Preview text as customer is typing Not planned45 votes 46 comments
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Messaging Widget Customisations1 vote 0 comments
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Setting for Admin to Control Notification Settings about Missed Chats0 votes 0 comments
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No IPs available in Chat23 votes 27 comments
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Messaging does not support sound notification Planned4 votes 14 comments
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how to add an hyperlink in a chat message ? Answered12 votes 28 comments