Feedback - Chat and Messaging (Chat)

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Live Chat Problem on iPhone Safari Answered
- Bahis Al
- March 20, 2023 10:39
0 votes 1 comment
Answer Bot should work with Zendesk Chat Classic Answered
- Gavin
- February 15, 2023 13:23
2 votes 1 comment
Zopim Chat - Track Chats as Conversions - Google Analytics 4 Answered
- Dan Barnes
- February 14, 2023 18:50
2 votes 6 comments
Incorrect Czech translation of CSAT in messaging Answered
- Jiří Chovanec
- February 06, 2023 07:42
0 votes 1 comment
Web Widget Chat Improvement Answered
- June Rotoni
- February 03, 2023 06:10
0 votes 1 comment
Implementing Article Recommendation for Multiple Chat Widgets from a Single Help Center Answered
- Ahmad Shihab
- February 02, 2023 17:22
1 vote 3 comments
Using a custom form to add fields to the web widget Answered
- Sean Collins
- January 31, 2023 17:08
0 votes 6 comments
Better displaying of self-serve content Answered
- David Greb
- January 30, 2023 17:52
0 votes 1 comment
Have department field assign on reconnect Answered
- Jon
- January 27, 2023 16:03
0 votes 1 comment
Repost: Feature Request: Give Admins Ability to Change Agent Status Answered
- CJ Johnson
- January 19, 2023 19:33
3 votes 5 comments
Chat badge overlaps with the classic web widget Answered
- Edmund Lo
- January 19, 2023 18:13
0 votes 3 comments
Block chat or delete chat Answered
- LottieFiles
- January 18, 2023 06:29
0 votes 1 comment
It's 2023 - is there going to be a change to the dropped chat logic? Answered
- T Tonev
- January 12, 2023 20:41
0 votes 1 comment
Chat - How to display custom message Answered
- Michael
- January 09, 2023 15:14
0 votes 1 comment
Removing the chat widget manually Answered
- Bookaway (smooch-cus_MuCbW4lCO83gn6)
- December 27, 2022 09:11
0 votes 1 comment
Proactive Chat - send message when offline Answered
- Nikki
- December 19, 2022 15:53
0 votes 1 comment
Live Chat transcript - User name listed rather than business name Answered
- Lucy Husband
- November 07, 2022 15:22
1 vote 1 comment
Messaging JWT user authentication- update user profile? Answered
- Andrew Wells
- October 31, 2022 21:02
1 vote 2 comments
"Go online" pop up window Answered
- Jamie Davis
- October 25, 2022 16:48
- Edited
0 votes 1 comment
Why is the query string from the Chat auth flow returned with a hash (#) instead of a question mark? Answered
- Nick Walsh
- September 20, 2022 09:01
0 votes 1 comment
Using a text link to have live chat pop out Answered
- John Leutermann
- September 13, 2022 19:26
0 votes 3 comments
20 min chat wait times timing out. Answered
- JoAnne Ravielli
- September 09, 2022 17:50
0 votes 1 comment
Livechat help centre article links are too long and unprofessional Answered
- Craig Obee
- September 09, 2022 14:43
3 votes 2 comments
Makros in Zendesk Chat Answered
- Judith
- August 25, 2022 10:28
0 votes 1 comment
Allow agents to end chats Answered
- Oleksandra Kaplun
- August 25, 2022 09:37
1 vote 2 comments
Product feedback: Chat script for multibrand under chat settings Answered
- Anastasia Kachanova
- August 22, 2022 15:22
2 votes 1 comment
Insert visitor name to the proactive message Answered
- Ole
- July 28, 2022 21:01
0 votes 1 comment
Chat Conversions in Explore Reporting Answered
- Amie Brennan
- July 25, 2022 05:03
0 votes 1 comment
Message from Facebook Messenger not sychronizing Answered
- VolTra 義遊
- July 21, 2022 10:25
0 votes 1 comment
Managing agent chat availability. Answered
- Brian Ronsayro
- July 19, 2022 20:09
2 votes 1 comment

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