Feedback - Chat and Messaging (Chat)

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Chat time out Answered
- Aimee W
- August 09, 2023 20:38
0 votes 1 comment
New Sub Domain no longer available and chat box no longer on our website? Answered
- Cherie
- August 04, 2023 14:27
0 votes 2 comments
Ability to make Agents "Available" automatically on live Chat when signed in Answered
- Sonalin Pereira
- July 25, 2023 09:47
1 vote 1 comment
Chat Zopim Answered
- Vinicius Henrique da Silva
- July 17, 2023 11:41
0 votes 2 comments
Use Chat or Gather as Partner Network platform and communication channel? Answered
- F. Keijmes
- July 12, 2023 15:49
1 vote 1 comment
Unable to get customer email id in Live chat Answered
- Bala chandar
- June 28, 2023 16:00
0 votes 1 comment
Chat Trigger Message Formatting Answered
- Tracy Goldbach
- June 08, 2023 14:52
0 votes 1 comment
Ability to arrange chat trigger order Answered
- Krista Zaloudek
- May 26, 2023 16:59
2 votes 1 comment
User leaves the conversation; agent loses unsent message Answered
- Jackie Kyrylenko
- May 26, 2023 10:32
- Edited
0 votes 2 comments
Finalizar interacción de mensajería Answered
- Dirección Administrativa Financiera
- May 15, 2023 16:31
6 votes 1 comment
Add GA4 event tracking for chat Answered
- John E
- May 08, 2023 14:15
1 vote 1 comment
Live chat - text formatting options Answered
- Tanya Stoyanova
- May 04, 2023 15:03
0 votes 1 comment
Answer bot support for date and number type custom field Answered
- Akash
- April 27, 2023 10:43
4 votes 5 comments
Migrating FROM Agent Workspace Answered
- Chris Whyno
- April 25, 2023 17:39
0 votes 1 comment
Proactive Messaging not working to iframe urls Answered
- James Clark
- April 25, 2023 10:54
0 votes 1 comment
Outbound Messaging via Whatsapp Answered
- James Clark
- April 24, 2023 11:41
1 vote 2 comments
Suggestion: Custom Live Chat Sound cue Answered
- Braden Crump
- April 04, 2023 02:18
0 votes 3 comments
How to track and reopen unanswered conversations Answered
- Damien Messé
- March 22, 2023 15:46
0 votes 2 comments
I need to show help center articles within web widget but do not want my help center to be public Answered
- Florian Grossmayer
- March 20, 2023 18:13
2 votes 1 comment
Live Chat Problem on iPhone Safari Answered
- Bahis Al
- March 20, 2023 10:39
0 votes 1 comment
Answer Bot should work with Zendesk Chat Classic Answered
- Gavin
- February 15, 2023 13:23
2 votes 1 comment
Zopim Chat - Track Chats as Conversions - Google Analytics 4 Answered
- Dan Barnes
- February 14, 2023 18:50
2 votes 6 comments
Incorrect Czech translation of CSAT in messaging Answered
- Jiří Chovanec
- February 06, 2023 07:42
0 votes 1 comment
Web Widget Chat Improvement Answered
- June Rotoni
- February 03, 2023 06:10
0 votes 1 comment
Implementing Article Recommendation for Multiple Chat Widgets from a Single Help Center Answered
- Ahmad Shihab
- February 02, 2023 17:22
1 vote 3 comments
Using a custom form to add fields to the web widget Answered
- Sean Collins
- January 31, 2023 17:08
0 votes 6 comments
Better displaying of self-serve content Answered
- David Greb
- January 30, 2023 17:52
0 votes 1 comment
Have department field assign on reconnect Answered
- Jon
- January 27, 2023 16:03
0 votes 1 comment
Repost: Feature Request: Give Admins Ability to Change Agent Status Answered
- CJ Johnson
- January 19, 2023 19:33
4 votes 6 comments
Chat badge overlaps with the classic web widget Answered
- Edmund Lo
- January 19, 2023 18:13
0 votes 3 comments

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