Feedback - Chat and Messaging (Chat)

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Changing the answerbot avatar Completed
- Permanently deleted user
- March 10, 2023 10:14
22 votes 17 comments
Additional Fields on Pre-Chat Form Completed
- Attractive.Media
- March 01, 2023 04:46
1 vote 1 comment
Messaging inactivity Completed
- Milton Lobo
- September 26, 2022 16:20
1 vote 10 comments
Proactive greeting in Messaging Completed
- John Burke
- September 01, 2022 18:55
0 votes 2 comments
Option to replace AnswerBot Icon in Flowbuilder Completed
- Simon Blouner
- Community Moderator
- July 11, 2022 06:31
- Edited
6 votes 15 comments
Messaging does not support sound notification Completed
- Pedro Reis
- November 16, 2021 11:21
4 votes 17 comments
Hyperlinking within bot flow Completed
- Conor Jordan
- September 13, 2021 16:53
8 votes 11 comments
Agent Workspace: Notification when chat is transferred to agent Completed
- Dana Martell
- July 15, 2021 17:10
27 votes 28 comments
New Feature Request! Automatically change chat status if taking a live calland vise versa Completed
- Jenna Marchant
- May 17, 2021 22:00
0 votes 4 comments
View Chat History / Past messages on IOS and Android Completed
- Dorset Khoo
- October 04, 2020 15:53
15 votes 6 comments
Chat transcript automatically sent for customer Completed
- Lucas O.
- May 08, 2017 14:52
0 votes 12 comments
Change Enter key from being Send button. Completed
- Alexa Denner
- March 20, 2017 23:33
11 votes 30 comments