Feedback - Chat and Messaging (Chat)

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Messaging inactivity Completed
- Milton Lobo
- September 26, 2022 16:20
1 vote 10 comments
Additional Fields on Pre-Chat Form Completed
- Attractive.Media
- March 01, 2023 04:46
1 vote 1 comment
Agent Workspace: Notification when chat is transferred to agent Completed
- Dana Martell
- July 15, 2021 17:10
26 votes 28 comments
Hyperlinking within bot flow Completed
- Conor Jordan
- September 13, 2021 16:53
8 votes 11 comments
Proactive greeting in Messaging Completed
- John Burke
- September 01, 2022 18:55
0 votes 2 comments
Messaging does not support sound notification Completed
- Pedro Reis
- November 16, 2021 11:21
4 votes 17 comments
Chat transcript automatically sent for customer Completed
- Lucas O.
- May 08, 2017 14:52
0 votes 12 comments
New Feature Request! Automatically change chat status if taking a live calland vise versa Completed
- Jenna Marchant
- May 17, 2021 22:00
0 votes 4 comments
View Chat History / Past messages on IOS and Android Completed
- Dorset Khoo
- October 04, 2020 15:53
15 votes 6 comments