Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Regarding upcoming changes to Answerbot and Flow Builder Pinned6 votes 10 comments
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Product Feedback Post Template Pinned0 votes 1 comment
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Ability for admins to logout agents46 votes 66 comments
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Add "Back" step in "Flow Builder"37 votes 47 comments
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possibility to start a new chat conversation in our bot27 votes 38 comments
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No IPs available in Chat23 votes 28 comments
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Answer Bot / Messaging - Insert Custom Links25 votes 21 comments
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New feature requests: Answer Bot Feedback Flow Customization9 votes 13 comments
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iOS Chat SDK v2 greeting words not appearing when all fields are fulfilled.3 votes 12 comments
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Add first name shortcut in chat15 votes 12 comments
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Automatically account for daylight savings time7 votes 11 comments
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Enable Users to Self Send Transcripts from Messenger Conversations13 votes 10 comments
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Reassign a chat without ending a chat1 vote 10 comments
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Hyperlinking within bot flow8 votes 10 comments
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Administrator control with no chat license8 votes 10 comments
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Bring back chat visitor list with Agent Workspace6 votes 9 comments
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Steps cannot be copied and pasted when the instance changes.1 vote 8 comments
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CHAT - Ordem alfabética/ Filtro para pesquisa / Digitar dado para consulta11 votes 8 comments
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Alert Admin when all agents are away/inactive14 votes 8 comments
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Please Fix the Workflow for Turning on Chat for Agents3 votes 7 comments
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Banning users in messaging5 votes 7 comments
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dynamic content in Flow Builder14 votes 7 comments
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Messaging Bot Feature Request - Reusable Modules and flows7 votes 6 comments
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ban visitors in agent workspace13 votes 6 comments
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Image copy to Zendesk chat widget from shortcut key enable required1 vote 6 comments